A post went viral on Reddit last week. It went like this:
"Last quarter I rolled out Microsoft Copilot to 4,000 employees.
$30 per seat per month. $1.4 million annually.
I called it 'digital transformation.' The board loved that phrase.
Three months later I checked the usage reports.
47 people had opened it. 12 had used it more than once."
It was satire. It landed because it's real.
The comments under the r/technology story "Microsoft Scales Back AI Goals Because Almost Nobody Is Using Copilot" (45,000 upvotes) said the quiet part loud:
"I don't think they convinced anyone what the use cases are for Copilot."
That's the whole problem in one sentence.
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