If you are thinking that bathrobes, wine bottles, snacks etc are the only assets a luxury hotel possess. Let us tell you, you are only half correct!
They own far more precious items compared to these assets such as Painting, Silverware, Laptop, Chiller, HVAC etc. Most of the hotel, whether it’s a budget or a luxury hotel, has a spa, gym, swimming pool, restaurant, bar. For that, they have to keep inventory management for the same.
In a hotel, there are several guests and we are sure that you don’t want to disappoint them or leave no stone unturned. A customer notice how is the service & everything is in order or not especially if it is a luxury hotel.
An asset management software can be very valuable to luxury hotels, in the process of running their business smoothly. Therefore asset & inventory management is very crucial for a luxury hotel. Meanwhile, discover 7 important reasons why asset tracking is important?
Better Stock Management – Imagine a customer is sitting in your hotel’s restaurant & all of a sudden, he or she asks for something that is not available in your stock. What are you going to do? We are sure that you don’t want that, you can avoid this type of scenario with Asset Tracking. How? With asset tracking software, you will not only have stock related information such as how much stock is left? When will stock need refilling? But also, you would see tremendous growth in revenue generation and avoid unnecessary expenses.
Maintenance Management – Customer service is very important. When a customer checkout from the hotel, big probability that a customer is leaving for the airport or railway station. The hotel provides transport service & on the way the vehicle halts due to some engine problem. You would not want that, would you? Nobody wants costly unexpected maintenance.
Here is one more example, suppose your hotel perform an unplanned audit and you discovered that some smoke detectors are not working due to dead batteries. What if this was not an audit? What if it is happened for real? Unimaginable right?
With the asset tracking software, you would get a notification & alert for scheduling preventative maintenance. When maintenance is done on regular intervals your asset lifespan and efficiency will increase. You will easily avoid this risky situation
Minimum probability for Asset loss - A luxury hotel has lots of valuable items. And you would agree with us that the spreadsheet is not a very effective tool to take care of these. Especially when they are very costly for an example if the laptop is lost then you not only lose a valuable item, but also essential data stored in the laptop. So, tracking each & every asset is a very crucial task. Asset management software not only helps in you keeping track, but it also enables you to keep information about who has used it last time.
Handling lots of assets can be a hectic task – When you have lots of assets than there is a huge probability that you would lose track of assets. This can burn a hole in your pocket. Right? This is where tracking software can save you. It not only keeps track but also provides you with real-time information of the item. You can also identify the assets which are non-productive (taking more maintenance than required) and after identifying them either you can sell them or dispose them.
Regulatory compliance – Whether it’s a hotel or any other industry, everyone requires to show report data that demonstrate their compliance with regulatory demands. Asset tracking can assist your business to comply with regulatory demands. For instance, you can get complete compliance records in minutes. These records would have taken a lot of time if the same data was compiled with just human skill, not with any computer assistance.
Customer satisfaction – For the hotel industry, a repeat customer is key for good business. Through the use of asset tracking software, you can improve your hotel activities & operations for customer convenience. Once you make the process better, that will make your image more professional. As we all know a customer checks the reviews of the hotel before booking room. How is the hotel? Service? Distance from tourist spots etc. If the guests are satisfied with your service, then chances are great that they will return to your hotel.
Audit does the triumph – Perform an audit on a regular basis & you will identify all the ghost assets. Don’t know what ghost asset is? Don’t worry, we are here to enlighten you. If an asset is lost or stolen but still mentioned in the books, that is known as ghost asset. So, you can identify all your ghost assets with the assistance of asset tracking management. Another benefit is you will get tax relaxation because one less asset that means one less item in the book as a result. Less tax, right? You will be amazed at how much you can save.
Conclusion – As we all know “little drops of water make a mighty ocean”. Simple meaning, little things we do today can influence our tomorrow. Similarly, the action you take today to make your hotel better, the outcome you will see after some time.
The end goal of the system is to save money, all you need to do is implement this system. You will see a smooth-running operation in your hotel without any problem. In Luxury Hotel we all know even a very small problem can turn into a bad situation and nobody wants it. Right? So, it's better to avoid these types of scenario & implement asset tracking software to improve your odds.
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