I was having a weekly call with a startup I'm currently working with and the co-founders shared an interesting point of view and I wanted to know if others felt the same way.
We were going over features for the next sprint, and one of the features they mentioned was content deletion. Meaning, as a user, I should be able to delete my own content along with anything associated with it (likes, comments, reposts, etc.).
I agree it's needed if we want users to maintain ownership of their work, but I also took it a step further and wanted to include user deletion. Meaning, as a user, I should be able to delete my account (and anything associated with it) if I no longer want to be on the platform. Pretty straight forward, right?
So I was a bit confused when I got push back with the main concern being, in short, "we want to keep our users so if anything we should only allow deactivation in case they change their mind, not complete deletion".
Now I've worked with startups in the past that have written internal viruses almost to ensure they scrub user data, and any associations to the user, from their systems if a user requested to be removed- no questions asked.
But after seeing the other end of the spectrum where organizations solely care for user numbers as opposed to churn rates or user activity, I'm a bit uneasy.
Maybe I'm just being a privacy freak who de-authorizes apps linked to my gmail account when I'm not using them anymore, so I assume everyone would want the ability to delete their account if/when the time comes.
What are your opinions? Should platforms that require user sign also have a delete account feature by default? Yay? Nay?
P.S. Cheers for my first dev post! :)