Let's run a simulation. It is 02:41 AM. Your corporate core payment system just crashed. Every minute of downtime costs the business €50,000. The regulatory DORA/NIS2 reporting countdown is ticking in the background.
Here is exactly what happens when a critical crisis hits two completely different governance dimensions.
🛑 Dimension 1: The 2D ITIL World (Static Flatland)
Starring: Jyrki, Senior ITIL v4 Process Specialist & CAB Chair
Weapon of Choice: An Excel-based RACI matrix, ServiceNow admin rights, and caffeine tablets.
- 02:41 AM – The system crashes. An automated alert pops up on Jyrki’s screen. Jyrki opens ServiceNow to create an Incident ticket. He spends 7 minutes pondering whether this is a "Major Incident" or a "Severe Major Incident."
- 02:50 AM – Jyrki tries to reach the System Owner. The owner is on vacation in Thailand and does not answer. Jyrki checks his 2D matrix for the next name. That person changed jobs two months ago, but the paper document was never updated.
- 03:15 AM – Jyrki calls an emergency Change Advisory Board (CAB) meeting on Teams. He manages to wake up three subcontractor managers. None of them dare to authorize an emergency database restore because it might cause a minor data loss. "We don't have official business approval for this. Who takes the responsibility?" one subcontractor asks.
- 03:45 AM – The Teams call continues. A decision is made to establish a new sub-working group to assess the risk profile. Jyrki logs the meeting in CAB Minutes v2.1.
Outcome: The system has been down for an hour. Financial losses: €3,000,000. Jyrki notes that the process is progressing exactly according to the corporate guidelines. A perfect watermelon SLA (green on the outside, red on the inside).
🚀 Dimension 2: The 3D BIGF World (Runtime Reality)
Starring: Elena, Enterprise Automations Architect
Weapon of Choice: BIGF v2.4 (Business Impact Governance Framework) and Finite State Machines (FSM) in runtime code.
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02:41:00 AM – The system crashes. Live telemetry detects the outage. The BIGF runtime engine instantly calculates the situational coordinates in 3D space:
- B (Business Impact): Max (Payments halted = €50k/min).
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S (Situational State):
EMERGENCY_STATEtriggered on the fly. - T (Time Window): DORA deadline identified, critical fix window: 29 minutes.
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02:41:05 AM – The physics engine realizes that the standard "Manager Approval" rule must be dropped immediately. The equation
Authority = f(B, S, T)renders traditional bureaucracy mathematically obsolete at these coordinates. The FSM instantly grants Elena, the on-call architect, a machine-monitored emergency authorization (3D_EMERGENCY_ACCESS_GRANTED). - 02:42:00 AM – Elena receives a cryptographic key on her phone with an alert: "You have 28 minutes to execute the hotfix before the system automatically escalates the authority and reporting to the authorities and the VP."
- 02:45:00 AM – Elena executes the payload. The database is restored from the emergency backup. The system comes back online.
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02:45:10 AM – The BIGF FSM revokes the emergency authority, collects microsecond-accurate logs of Elena's actions, compares them to the boundary rules, and automatically generates an audit-ready Canonical Decision Record (CDR). It explains exactly why the rules were bypassed and how physics demanded it. Business impact returns to zero, and the system shifts back to the green
NORMAL_OPERATIONSstate.
Outcome: Financial losses: €200,000. Elena rolls over and goes back to sleep.
The Reality Check
This exact scenario is why I built BIGF to replace 2D corporate trauma with real-time physics. When your data center is on fire, you don't need a RACI matrix, a checkbox, and a Teams meeting. You need a deterministic flight envelope driven by code.
Stop the puppet show. Automate your governance.
(Disclaimer: Jyrki is still in his Teams meeting waiting for the risk profile assessment.)
just google it: big framework erkki laine
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