Process mining is a data mining technique to obtain knowledge utilizing the event data of the process itself. It is a valuable tool for businesses wanting to improve their business processes. More in detail, process mining is a type of data mining that analyzes business processes to improve process efficiency and effectiveness by revealing hidden insights and patterns in process data. Process mining begins with data collection from multiple sources, such as event logs from IT systems or BPMN process models. From the data, it is possible to generate a process map that depicts the flow of activities and their interactions. After creating the process map, it is possible to use numerous techniques to examine the data. Process discovery, for example, uses data to develop a process model without prior knowledge of the process. Conformance checking compares the actual process to a pre-defined process model to find variations and non-compliance. Process cycle time and resource consumption can be optimized through performance analysis. These identify regions with long processing cycle times or unused resources. You could use the insight to improve performance, resulting in cost savings, higher revenue, and increased customer satisfaction. You can integrate process mining into an organization’s workflow with the help of numerous Python modules to compute some metrics. Some of them are:
- Process performance metrics such as process cycle time, throughput time, and waiting time
- Process compliance metrics such as conformance, fitness, and simplicity
- Resource utilization metrics such as resource workload and resource efficiency
- Business performance metrics such as revenue, cost, and customer satisfaction
- Quality metrics such as error rates and rework rates
Continue on An overview of the Process Mining utilizing Python
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