Tired of typing the same responses over and over again while providing live chat support to your website visitors? DeskDingo's Canned Responses feature can help you save time and improve your efficiency.
How does it work?
- Create Canned Responses: Easily create and save pre-written responses for common questions or scenarios.
- Automatic Suggestions: As you type your message, DeskDingo will automatically scan and suggest relevant canned responses.
- Tab-Based Navigation: Seamlessly switch between the suggested canned responses and your own message using the tab key.
- Quick Sending: Hit enter or click on the canned response to send it immediately.
Why is this feature important?
- Save Time: Spend less time typing and more time helping customers.
- Improve Accuracy: Reduce typos and errors by using pre-written responses.
- Maintain Consistency: Ensure that all customers receive consistent information.
- Increase Efficiency: Streamline your workflow and improve your overall productivity.
Conclusion
In conclusion, DeskDingo's Canned Responses feature is a valuable tool for businesses that want to improve their customer service efficiency. By using pre-written responses, you can save time, reduce errors, and provide a better overall customer experience.
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