Losing access to an AI tool is frustrating. Losing access to the work you created with it is a separate problem.
One public example
In a Reddit discussion about incomplete Claude exports, user OverworldlyYT reported that after suspension, the export contained only users.json, without the conversation history. They said an export made a few days before suspension had contained everything.
This is a user's account of what happened, not an independently verified finding.
Claude's current help page says banned users can request exports. It also says the data available for export may be restricted depending on the Usage Policy violation.
Read Claude's export and appeals guidance.
That leaves an important question: how can users recover their own materials when an export doesn't contain them?
What the Ecode team is planning
We are planning a collective legal action, potentially a class action against Anthropic, to protect users' access to and rights in materials created using Claude.
The initiative is at the planning stage. The court, eligible participants, and final claims have not been announced.
Why Ecode is involved
Ecode is built around preserving evidence of digital work.
For code files you already have, our free service combines SHA-256 fingerprinting, database registration, trusted RFC 3161 timestamps, and Polygon blockchain records.
You receive a certificate with a QR code, a timestamp file, and a blockchain transaction link. These records can support an authorship claim alongside your original files and development history.
Ecode cannot retrieve missing Claude conversations. It records a file you still possess. Access to the work and evidence about the work are both worth protecting.
If you experienced a suspension followed by an incomplete export, a brief, non-confidential description in the comments would be helpful. Please don't post private conversations or account details.
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