At Intuit, conversational UI is an important part of our strategy to accelerate the time to benefit for our users of TurboTax, QuickBooks, and ProSeries products.
Here is a blog post on how we build tools that enables any users to design and build chatbots in Intuit.
https://medium.com/@greg_coulombe/designing-and-building-chatbots-the-intuit-way-6f3fbdf8f908
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