DEV Community

Cover image for 🤖 From Chatbots to Credit Scores: The GenAI Stack Powering India’s Next-Gen Finance
The Deep-Fried Dev
The Deep-Fried Dev

Posted on

🤖 From Chatbots to Credit Scores: The GenAI Stack Powering India’s Next-Gen Finance

Generative AI (GenAI) is no longer a sandbox experiment in Indian finance—it is rapidly moving into the core banking stack. From automatically generating compliance reports to powering hyper-personalized credit underwriting, GenAI is the force multiplier enabling FinTech 2.0.

The shift is clear: instead of traditional AI that predicts ("Will this loan default?"), GenAI creates ("Here is a tailored repayment plan and the compliance report to back it up.").

Here is the developer’s analysis of the three high-impact use cases where GenAI is changing the code we write today.

1. GenAI for Credit & Underwriting
The traditional credit scoring model is static and slow. GenAI is making it dynamic, personalized, and rapid.

The Problem: Traditional underwriting often relies only on structured, formal data (CIBIL score, bank statements). This excludes millions of MSMEs and low-income borrowers.

The GenAI Solution: GenAI models analyze vast amounts of unstructured data (customer spending habits, text from loan application documents, behavioral biometrics) to create highly accurate risk profiles in real-time.

The Developer's Job: Building the Intelligent Document Recognition (IDR) pipeline. This involves using Vision/OCR models combined with an LLM to extract data from scanned PDFs, utility bills, and complex legal documents, and then feeding that enriched, structured data to the core credit model. This requires robust integration APIs and strict data governance.

2. Real-Time, Adaptive Fraud Detection
Fraud is evolving faster than static rules can track. GenAI gives security teams a proactive defense system.

The Problem: Traditional fraud systems flag transactions based on pre-set rules, leading to high false positives (blocking legitimate users) or slow reaction times to new fraud patterns (like synthetic ID fraud).

The GenAI Solution: GenAI can be trained on synthetic fraud data—generating millions of realistic but fake fraud scenarios. This trains the system to recognize emerging, novel attack vectors before they hit live users, dramatically increasing detection speed and lowering false positives.

The Developer's Job: Deploying Behavioral Biometrics. This involves monitoring a user’s interaction with the app (typing speed, scroll patterns, mouse movements) and using GenAI to instantly flag deviations from the user's normal behavior. If the model detects a 3-standard-deviation change in behavior, it triggers an instant multi-factor authentication check.

3. The Rise of AI-Powered RegTech
Compliance is a non-negotiable cost in finance. GenAI is automating the most painful, time-consuming parts of regulation.

The Problem: Financial regulations (from RBI, SEBI) are constantly changing, and compliance teams spend countless hours manually interpreting, documenting, and auditing.

The GenAI Solution: An LLM is fine-tuned on the entire regulatory corpus (e.g., the RBI Master Circulars). Compliance officers can ask a prompt: "What is our current requirement for DPDP Act compliance on cross-border data transfer?" The AI instantly generates the audit-ready report, complete with citation and suggested policy updates.

The Developer's Job: Building the Auditability Layer. Since the RBI insists on Algorithmic Explainability, developers cannot use opaque "black box" models for core decisions (like lending). Your GenAI systems need a comprehensive logging architecture that can output a clear, human-readable reason for every decision made, meeting regulatory scrutiny.

💬 Let’s Discuss!
RBI Deputy Governor T. Rabi Sankar recently warned that unchecked AI could pose "unprecedented threats" to financial stability. The call is for "safety by design."

As developers, how do we ensure the datasets we use to train GenAI models for credit scoring are free from historical biases against certain demographics, ensuring the "E" (Ethical) in our AI?

Share your thoughts and framework ideas below! 👇

Top comments (0)