Every manager faces it. A clash in the team, a disagreement with a stakeholder - time to step in.
Every leadership course covers it: how to handle tough conversations with empathy and clarity. Yet, what's helped me most isn't a script or formula - it's acting on the spot. When tension arises, I give immediate feedback. Right then, right there. No letting it simmer or hoping it resolves on its own. That's the easy route. But addressing it instantly, head-on, builds trust.
Don't put off these conversations.
Intervene promptly.
If this resonates with you, discover more on my blog!
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