Hi everyone, I’m honestly getting tired of following up again and again with FAB and still not seeing any proper resolution.
I raised an issue with them recently and thought it would be handled quickly, but it has turned into multiple calls and messages with no clear outcome. Every time I explain everything from the start and then get told to wait, and after waiting there is still no proper update. It feels like nothing moves unless I keep pushing.
The problem is I don’t always have the time to keep chasing support like this, and it’s frustrating because this is about my own money. My salary was credited recently and because of this ongoing issue I’m not even sure if the balance I’m seeing is fully correct or if something is still being adjusted in the background.
I check through the app but I don’t feel confident relying on it right now since the issue is still open. I just want things sorted properly in one go without needing to keep following up again and again.
Has anyone here managed to get their FAB issue resolved without going through this cycle of repeated follow ups? And how do you make sure your salary account balance is accurate when there’s an ongoing problem like this?
Any real advice would help a lot.
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