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 Gabriel Tomasz
Gabriel Tomasz

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I was logged out and can’t access my funds anymore—did I lose everything?

Not sure if this means the platform already wiped my account or if there’s still a chance to recover anything.

About 2 weeks ago I invested through an online trading platform I found from an Instagram forex page. Everything looked professional at first. I could log in daily, see trades happening live, and my account balance kept increasing. They even assigned me an “account manager” who kept encouraging me to upgrade my investment plan for bigger returns.

The issue started right after I tried making my first withdrawal.

My request stayed pending for days, then support suddenly claimed my account needed “verification clearance” before funds could be released. After that, I got logged out randomly and now my password doesn’t work anymore. Reset emails never arrive either.

What’s bothering me is that the customer support number now goes straight to voicemail and the Telegram admin that used to respond instantly hasn’t answered me in 4 days. I searched the platform name on Google together with words like “withdrawal problem” and “can’t access trading account” and started seeing similar complaints from other people.

I honestly don’t know if this means the money is already gone or if these scammers just lock people out to pressure them into sending more.

I spoke briefly with Jim Recovery Team after someone mentioned them in another crypto fraud thread. They explained that in some cases the wallet activity and exchange routes can still be tracked even after victims lose platform access, which gave me a little hope at least.

Has anyone here been locked out of a forex or crypto investment account after requesting withdrawal? Did you ever regain access or recover funds?

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