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Amazon's Alexa+ is slow to respond and has trouble remembering, users say

Amazon's launch of Alexa+ brings generative AI into smart home and mobile ecosystems using large language models from Anthropic and Amazon Nova.

Discover how the architecture supports third-party integrations and what early adopters are reporting regarding performance.


Where can you use Alexa+?

Alexa+ works on Amazon devices that support Alexa, such as Echo speakers and Fire TV devices. It's also available on new Amazon tablets, the Alexa app, and alexa.com.

It can also connect to services like Ticketmaster, Uber, Grubhub, and OpenTable for tickets, transportation, food orders, and restaurant reservations.

Cost and availability

Alexa+ is free for all Amazon Prime subscribers in the United States and Canada. Those without Prime can get full access for $19,99 per month.

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Early access programs are available in Mexico, the United Kingdom, Brazil, Italy, Germany, Austria, France, Australia, Spain, and India. To upgrade an Alexa device, users can say: “Alexa, upgrade to Alexa plus.”

What early adopters say

Early adopters report that Alexa+ doesn't always behave the same way, has trouble remembering what was said earlier, and is slow to respond. They also report issues with the flow and style of the conversation.

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