Apple is permanently shutting down its historic support community forum, which has operated since 1998.
The platform stopped accepting new posts and transitioned to read-only mode following a strategic evaluation by the company.
What changes for users
As of November 11, 2026, the platform has stopped accepting new posts, and users can no longer start new discussions. The site remains read-only, allowing visitors to view older replies. In fact, the ability to report if they are experiencing the same problem or rate existing replies with the “Me Too” and “upvote” buttons remains active.
The final closure
According to the company, access to the forum will be permanently discontinued on November 20, 2026. After that date, users who try to log in are redirected to an internal page titled “AC Communities Web – Internal”.
Apple said that this decision was based on an evaluation of its strategy, without however providing further details on the reasons that led to the closure of a platform with such a long history.
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