Written by Hunter Ryskoski
Overview
If you are using a Microsoft Modern Webcam and notice that the microphone is not working in applications like Microsoft Teams, Zoom, or other conferencing platforms, the microphone may need to be enabled through the Microsoft Accessory Center application.
This guide walks through the process of enabling the built-in microphone on the Microsoft Modern Webcam.
Requirements
Before starting, make sure you have:
- A Microsoft Modern Webcam connected to your computer
- Internet access to download the Microsoft Accessory Center app
- Administrative rights if your organization restricts Microsoft Store installs
Step-by-Step Instructions
1. Download Microsoft Accessory Center
Download and install the Microsoft Accessory Center application from Microsoft.
You can get it from the Microsoft Store by searching:
Microsoft Accessory Center
Or visit:
https://apps.microsoft.com/
2. Connect the Microsoft Modern Webcam
Plug the webcam into your computer using USB.
Allow Windows a few moments to detect and install the device automatically.
3. Open Microsoft Accessory Center
Launch the Microsoft Accessory Center application.
Once opened:
- Select Modern Webcam from the list of connected devices
4. Enable the Webcam Microphone
Inside the webcam settings:
- Select Webcam settings
- Locate the option labeled Webcam microphone
- Toggle the microphone setting On
Verifying the Microphone Works
After enabling the microphone:
- Open Microsoft Teams
- Go to:
- Settings
- Devices
- Under Microphone, select:
- Microsoft Modern Webcam
- Test the microphone by making a test call
You can also verify functionality in:
- Zoom
- Discord
- Windows Sound Settings
- Web browser microphone tests
Additional Troubleshooting
If the microphone still does not work:
Check Windows Privacy Settings
Go to:
Settings → Privacy & Security → Microphone
Make sure:
- Microphone access is enabled
- Apps are allowed to access the microphone
Disconnect and Reconnect the Webcam
Try:
- Reconnecting the webcam
- Using another USB port
- Restarting the computer
Update Windows
Ensure the device is fully updated through:
Settings → Windows Update
Final Notes
Unlike some standard USB webcams, the Microsoft Modern Webcam uses the Microsoft Accessory Center application to manage certain device features, including microphone settings. If the microphone appears missing in conferencing applications, enabling it through the accessory software usually resolves the issue quickly.
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