I want to share my real experience with Hostinger, so others can make an informed decision.
For the past several weeks, my website impixa.com has been unstable:
The site opens normally at first
After 10 minutes to a few hours, it starts showing ERR_CONNECTION_RESET / connection error
This happens again and again, across different browsers, ISPs, IPs, and locations
What Hostinger support did
Instead of investigating their server, Hostinger fully blamed my website.
Based strictly on their instructions, I:
Deleted ~40–50% of my website files and assets
Removed internal security files
Removed background processing logic
Removed custom logic related to limits, cookies, and internal workflows
Disabled IPv6 as advised
All of this caused real and permanent data loss.
Result
👉 The issue was NOT fixed.
This clearly proved the problem was not my website, but their hosting/server instability.
What happened next
When I pushed back and explained that:
The site works temporarily, then fails
The issue is time-based and intermittent, not client-side
Hostinger then:
Created misleading and incorrect cases
Reused old case IDs
Kept saying: “Our complaints/compliance team will email you”
They promised a response in 1–3 business days.
Current situation
Over 2 weeks have passed
No email
No written explanation
My website is still broken
I already lost ~50% of my site due to their wrong guidance
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