Communication. Everything you've ever struggled with at work comes back to it. A project went wrong? Communication failure. A client was unhappy? Communication failure. A meeting that should have been an email? Communication failure.
Why it's the master skill: Every other skill gets amplified or diminished by how well you communicate it. A mediocre idea communicated clearly beats a brilliant idea buried in jargon.
What good communication looks like: Written short sentences active voice no jargon one idea per paragraph. In meetings start with the point then give context then ask for input. In conflict state what you observed not what you think happened.
The practice: You don't get better by reading about communication. You get better by communicating. Write more emails with clear subject lines. Practice explaining complex things simply. Ask for feedback.
I put together a communication toolkit with templates for clear email writing, explaining complex topics simply, giving feedback that lands, running meetings with outcomes.
Get Communication Toolkit https://kineticgoods.gumroad.com/l/communication-toolkit
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