♿ How to Generate an Accessibility Statement for Your Business (WCAG Guide)
An Accessibility Statement is a public document that explains:
- Your commitment to accessibility
- Which accessibility standards you follow
- Known accessibility limitations
- How users can report issues
- How you're improving accessibility over time
Many government and enterprise organizations require one, and it's considered a best practice for businesses of all sizes.
🧠 What Should an Accessibility Statement Include?
1️⃣ Commitment
State your commitment to making your website accessible.
Example:
We are committed to ensuring our website is accessible and usable for everyone, including people with disabilities.
2️⃣ Compliance Standard
Mention the accessibility standard you follow.
Example:
This website aims to conform to WCAG 2.2 Level AA.
3️⃣ Scope
Specify what the statement covers.
Example:
- Main website
- Customer portal
- Mobile application
- Documentation
- Online store
4️⃣ Accessibility Features
Highlight what users can expect.
Examples:
✅ Keyboard navigation
✅ Screen reader support
✅ Proper heading structure
✅ Sufficient color contrast
✅ Responsive layouts
✅ Alternative text for images
✅ Focus indicators
5️⃣ Known Limitations
Be transparent about any current issues.
Example:
Some older PDF documents may not yet be fully accessible. We are actively updating these resources.
Avoid claiming full compliance if there are known issues.
6️⃣ Feedback Contact
Provide a way for users to report accessibility problems.
Include:
- Contact form
- Phone (optional)
Example:
If you experience accessibility issues, please contact us at:
accessibility@company.com
7️⃣ Improvement Plan
Show that accessibility is an ongoing effort.
Example:
We regularly review our website using automated tools and manual testing, including keyboard navigation and screen reader evaluations.
8️⃣ Date
Include:
- Publication date
- Last updated date
This helps users know the statement is maintained.
📝 Sample Accessibility Statement
Accessibility Statement
At ABC Technologies, we are committed to providing an accessible digital experience for all users, including people with disabilities.
We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA and continuously improve the accessibility of our website.
Our website supports keyboard navigation, screen readers, sufficient color contrast, semantic HTML, responsive layouts, and accessible forms.
We recognize that some legacy documents and third-party content may not yet fully meet accessibility standards, and we are actively working to improve them.
If you encounter any accessibility barriers, please contact us at accessibility@abctecnologies.com. We value your feedback and will respond as quickly as possible.
This statement was last updated on 19 July 2026.
🛠️ How to Create One for Your Website
Step 1
Audit your website.
Use:
- Lighthouse
- axe DevTools
- WAVE
Step 2
Perform manual testing.
Check:
- Keyboard navigation
- Screen readers
- Color contrast
- Forms
- Focus management
Step 3
Document:
- Supported features
- Known issues
- Contact details
Step 4
Publish the statement.
Common locations:
Footer
↓
Accessibility
↓
Accessibility Statement
Step 5
Keep it updated.
Whenever major UI changes happen, review and revise the statement.
🚨 Common Mistakes
❌ Claiming "100% accessible"
Accessibility is an ongoing process. It's safer to state that you strive to conform or aim to meet WCAG requirements unless you've completed a thorough compliance assessment.
❌ No contact information
Users need a way to report issues.
❌ Never updating the statement
Outdated statements reduce trust.
❌ Ignoring third-party content
If external widgets or embedded services have limitations, mention them where appropriate.
💡 Senior-Level Insight
An accessibility statement is not just a legal document—it's a public commitment to inclusive design.
It should be backed by:
- Regular accessibility audits
- Automated testing
- Manual testing
- Screen reader testing
- Continuous improvement
The statement should reflect reality, not marketing claims.
🎯 Interview Answer
Q: How do you generate an accessibility statement for your business?
"I first audit the website against WCAG guidelines using automated and manual testing. Then I document our accessibility commitment, the WCAG level we target, supported accessibility features, known limitations, contact information for reporting issues, and our ongoing improvement process. Finally, I publish the statement on the website and keep it updated as accessibility improvements are made."
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