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Bahadir Ciloglu
Bahadir Ciloglu

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AssemblyAI Voice Agents: High-Accuracy Batch STT Assistant

AssemblyAI Voice Agents Challenge: Business Automation

Key Technical Decisions

  1. Audio Format: WebM/Opus → WAV conversion for optimal AssemblyAI compatibility
  2. Language Detection: Custom algorithm for Turkish/English with fallback to auto
  3. Error Handling: Comprehensive error states and user feedback
  4. Progress Tracking: Real-time upload and processing progress
  5. Metrics Dashboard: System health and performance monitoring

AssemblyAI Features Leveraged

  • Standard Transcription API: High-accuracy batch processing
  • Multi-language Support: Automatic language detection
  • Confidence Scoring: Quality metrics for each transcription
  • File Upload API: Secure audio file handling
  • Polling Mechanism: Real-time status updates

Business Automation Use Cases

This voice assistant is designed for business automation scenarios:

  1. �� Hotel Concierge: Automated guest assistance (as demonstrated in the demo)
  2. 📞 Customer Service: Voice-based support systems
  3. 📝 Meeting Transcription: High-accuracy meeting notes
  4. 🌍 International Support: Multi-language customer interactions
  5. �� Analytics: Voice interaction analytics and insights

Future Enhancements

  • 🔄 Real-time Streaming: Hybrid approach for low-latency scenarios
  • 🎨 Custom Voice: ElevenLabs integration for branded voices
  • 📱 Mobile Optimization: Progressive Web App features
  • 🔐 Security: End-to-end encryption for sensitive conversations
  • 📊 Analytics: Advanced conversation analytics and insights

Built with ❤️ for the AssemblyAI Voice Agents Challenge

Technologies: React, TypeScript, Python, Flask, AssemblyAI API, Web Speech API

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