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Dev Maiqui 🇧🇷
Dev Maiqui 🇧🇷

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Error Solution: Your enrollment could not be completed.

I'm trying to register for the Apple Developer Program but I can't because of this error: Your enrollment could not be completed. (December 2023). Apple support has told me several times that there's nothing they can do, 4 attendants... terrible service from Apple, how sad.

An example of Apple's terrible support service:
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Solution

1 - Unfortunately, you'll have to create a new Apple ID.

2 - With your new Apple ID, click on the Continue web registration link. Do not use the Apple Developer app.

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3 - Follow the next steps until you reach the payment page. Make the payment and wait 48 hours to receive the payment confirmation e-mail

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4 - The payment confirmation didn't arrive in my email, so I called Apple support. They sent me an email with a link to send me my document.

I hope I've helped :)

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Top comments (2)

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anabujan profile image
Ana Bujan •

Wow their process is so buggy, I had another set of issues with enrolling. I felt like I was their QA tester. Thanks for sharing!

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wall_ramos profile image
Walclériston Ramos Américo •

Issue: "Your enrollment could not be completed." when registering for the Apple Developer Program

Many users have encountered the following error while trying to enroll in the Apple Developer Program:

"Your enrollment could not be completed. Your enrollment in the Apple Developer Program could not be completed at this time."

Apple does not provide detailed information about the issue via email, and their response time can be slow. However, I was able to resolve the problem by requesting a phone call from Apple Support. The representative explained that the issue was caused by incorrect Apple ID profile information.

Step-by-Step Solution:

  1. Check your Apple ID name and surname

If your Apple ID is registered with your company name as the First Name and Last Name, change it to the actual name of a real person who is the legal representative of the company.
You can update this information at: appleid.apple.com

  1. Verify your D-U-N-S number

Make sure your company’s D-U-N-S Number is correct and matches Apple’s records.
You can look up your D-U-N-S Number here: developer.apple.com/enroll/duns-lo...

  1. Restart the enrollment process

After updating the name and surname in your Apple ID, try enrolling again in the Apple Developer Program at: developer.apple.com/programs/enroll/

  1. Request a call from Apple Support if the issue persists

Instead of sending an email, request a phone call from Apple Support. They provide faster and more detailed assistance.
You can request a call here: developer.apple.com/contact/topic/...

After following these steps, I was able to successfully complete my enrollment, and now my application is being processed for the Apple Developer Program - Company Account.

Hope this helps!


Problema: "Your enrollment could not be completed." ao se registrar no Apple Developer Program

Muitos usuários enfrentam o seguinte erro ao tentar se inscrever no Apple Developer Program:

"Your enrollment could not be completed. Your enrollment in the Apple Developer Program could not be completed at this time."

A Apple não fornece muitas informações detalhadas sobre esse problema por e-mail e pode demorar para responder. No entanto, consegui resolver o erro ao solicitar uma ligação do suporte da Apple. A atendente explicou que o erro estava relacionado a informações incorretas no perfil do Apple ID.

Passo a Passo para Resolver o Problema:

  1. Verifique o nome e sobrenome cadastrados no seu Apple ID

Se o Apple ID estiver registrado com o nome da empresa como Nome e Sobrenome, altere essa informação para o nome real de uma pessoa física, que seja o responsável legal da empresa.
Você pode atualizar essa informação em: appleid.apple.com

  1. Verifique o nĂşmero D-U-N-S da sua empresa

Certifique-se de que o D-U-N-S Number da empresa está correto e corresponde às informações registradas pela Apple.
VocĂŞ pode consultar seu D-U-N-S Number aqui: developer.apple.com/enroll/duns-lo...

  1. Reinicie o processo de inscrição

Após atualizar o nome e sobrenome no Apple ID, tente novamente se inscrever no Apple Developer Program através do link: developer.apple.com/programs/enroll/

  1. Se o problema persistir, solicite uma ligação do Suporte da Apple

Em vez de enviar um e-mail, solicite uma ligação telefônica do suporte da Apple, pois o atendimento é mais rápido e detalhado.
VocĂŞ pode solicitar uma chamada aqui: developer.apple.com/contact/topic/...

Depois de seguir esses passos, consegui concluir meu cadastro com sucesso, e agora minha inscrição para o Apple Developer Program - Conta Empresarial está em análise.

Espero que isso ajude!

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