When was the last time you ordered food using a food delivery app? Yes, that’s right, it couldn’t be less than a month or so. Food delivery apps have witnessed a sudden spike in their usage ever since the lockdown. Even people who aren’t used to ordering food online have started to order using food delivery apps these days. The ordering system for restaurants is not new and has existed since long. Placing orders by phone calls was quite a trend in the 90’s. The development of on-demand service apps has given a new and more comfortable outlook for restaurant food ordering systems. Online delivery is estimated to account for $80 billion in gross merchandise volume by 2022. Since most restaurants follow the safety guidelines for preparing food, people reckon that it wouldn’t hurt to order and relish their favorite food.
Ways of integrating a food delivery app into your business
- Exclusive food delivery app
These are food delivery apps that can be set up exclusively for your restaurant. This works best because you needn’t pay a commission to a third party. Integrating food delivery into your business by having link-ups with an aggregator app can cause you to lose 15-20% of the cart value as commission per order. Instead of doing that, you would rather build up an app for your restaurant. This works best for well-established restaurants and those that already have many outlets and a brand image like KFC, Mcdonald’s. If you own a startup or do not have many outlets, it is best to tie up with an aggregator app because it gives you an online reach among the target customers, and it is easy to carry out the order processed as well.
- Aggregator apps
An aggregator app has many restaurants clubbed together in the app. Customers have a wide variety of restaurants to choose from. If you are looking forward to running an aggregator app, purchase the API of restaurants from well-established food delivery applications. This gives you the ready-made database of restaurants and helps you form tie-ups with different restaurants quickly. The revenue is mainly the commission that’s imposed on orders. You also need to have delivery executives who can sign up and register themselves to render delivery services.
Restaurants generally prefer to link themselves up in aggregator apps in two ways.
With logistics support
Most restaurants tie-up with aggregators apps where they would like to avail of logistics support. The restaurant receives a notification and prepares the food listed. The delivery executive pickups the food from the restaurant and delivers it to the customer, in which a fixed amount of the order value is credited to the delivery executive as well.
Using their delivery support team
In this method, the restaurant lets the customer order via the aggregator app and uses its delivery support team to deliver the order. In most cases, Domino’s uses this method of delivery service. This can help the restaurants cut on the extra bucks that the delivery executive receives as commission. But the downside is that they need to have a capable delivery support team on their own to carry out the orders without discrepancies.
Gloriafood alternative
GloriaFood is a well established and high functioning food delivery app. Although it is highly efficient, integrating your business into it would cost an ample amount of money.
You need to have an existing website to which Gloriafood’s widget can be integrated. This is a beat around the bush method and definitely wouldn’t be a suggestible choice for a startup. Instead, a Gloriafood alternative can be used. It provides all the necessary vital features at affordable prices.
Overview of services provided in a Gloriafood alternative
- Website and Landing page
Along with the app, a seamless website is also provided, which can be accessed on PC and tablets. The app can provide a link to your business’s official website through which the customer can gain more insights about your business and brand.
- Software integration
In the application, third-party integrations like social media accounts can be linked. The customers can quickly login using their social media accounts as well.
- API Design
Custom protocols can be integrated, and an intact software application can be built with the API.
- Multi-platform compatibility
The app should be compatible and ready for deployment on Android and iOS platforms.
- Easy payment
The payment process should be carried out with ease. There should be a multitude of ways by which the customers can carry out their payment process. An efficient platform for customer support is provided to resolve any issues within the payment transactions.
- Admin dashboard
This is an integral part of running the business. The admin can monitor the whole processing of the business with the help of the admin panel. The admin can update, edit, and delete the content of the app as per their wish. They can also send notifications and updates to the users through the dashboard.
- Multi-language support
The multi-language system updated in the app makes it accessible for every customer without any language barrier. Thus giving it a good reach among the local customers as well the international ones.
- Regulated permission and commission
The admin can grant and restrict app access to employees and members of the organization. The commission can be regulated and fixed based on the revenue model in the case of an aggregator app. For a restaurant integrating its food delivery app, the third party commission is avoided.
- Set delivery radius
Using this feature, the admin can fixate on the available location to carry out their business process. The delivery radius can be set based on the restaurant’s site and availability of the delivery executives in a particular location.
- Push notifications
Customers are notified continuously about their order process and estimated delivery time. The restaurants and the delivery executive also receive information for the order being placed by the customer.
Almost all businesses have started to deliver door delivery services, and it is expected to continue even after the pandemic ends. It is a smart idea to lay your foundation strong in this domain by investing in food ordering app development. Whether you’re a startup looking to tie up with an aggregator app or develop an exclusive app for your business, look forward to delivering quality time food on time. Customers don’t expect much other than that. If you are looking forward to running an aggregator app, master the skill of business communication with the restaurants and delivery executives to smoothly carry out your business processes.
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