The Top MSP Tools of 2021

Backup and Disaster Recovery Solutions for MSPs
A ransomware attack or natural disaster could be devastating to a business. Some businesses that fall victim to those unfortunate events suffer unbearable data loss and can even close down for good. MSPs can use modern backup tools to provide their clientele — small, medium, and large businesses — with continuous data protection. Backups insure that business data is recoverable 24/7, no matter the data loss situation. An efficient backup solution should focus on rendering top-notch recovery services, retaining clientele, and building trust. Ideally, the solution should have a user-friendly interface to run administrative tasks with ease. A backup solution for MSPs should meet the latest data protection demands, such as low Recovery Time Objectives (RTOs) and Recovery Point Objectives (RPOs), cloud storage, transparent processing, ransomware protection, prevention of personal data breaches, etc. A modern backup solution for MSPs offers a cloud disaster recovery option that enables the user to recover lost data from any location. MSP cloud backup services include:

*Backup as a Service (BaaS) – allows the user to create and store backups taking into account such variables as storage space, retention, RTOs, RPOs, and bandwidth.
*Replication as a Service (RaaS) – enables the user to restore business operations in seconds and avoid downtime. Replication is a method that can reduce data loss to a minimum by relying on short RPOs.
*Disaster Recovery as a Service (DRaS) – disaster recovery orchestration is an integral part of MSP services. Disaster recovery incorporates a failover method that ensures immediate recovery and continuous data protection.
A solid backup solution for MSPs should provide the following disaster recovery (DR) features.

*Replication: Involves keeping a copy of a production VM at a disaster recovery site. This ensures instant recovery of the affected VM during an incident. With network mapping and re-IP ability, a disaster recovery site can connect to the production site during a system failure. Replication is required to enable an automatic VM failover.
*Failover:Restores production in a matter of seconds by restoring the information from the replicas kept at the disaster recovery site. During any disruption, the user can switch from the damaged production site to the disaster recovery location with minimum downtime. During the failover job, the user can specify which VMs should be powered on and set up configurations for VM networking. A good backup solution will allow the user to initiate the disaster recovery process in a single click, by creating one failover job and then connecting multiple VM replication jobs to it. In addition, the user can set up network mapping rules, which allows switching replicas from one network to another after failover is complete. A re-IP rule can change the IP address of a VM to a different IP address upon failover.

The best 2021 backup and disaster recovery tools for MSPs are:

*NAKIVO Backup & Replication
*Rubrilk
*MSP 360

Source: https://www.criticalhit.net/technology/the-top-msp-tools-of-2021/