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Nikita Petrov
Nikita Petrov

Posted on • Originally published at apstal.com

What If You Could Just Ask Your Website What's Wrong?

I got into design because I wanted to make things that are both beautiful and actually useful for the person using them. Not just pretty layouts that win awards but real UX that helps people do what they came to do.

And I noticed that very few designers actually think about this. Most make design for design. It looks amazing in a portfolio but then real users get lost and leave.

So I was doing this work one client at a time and started thinking wait maybe the problem is deeper than this. Instead of fixing one website at a time what if there was a way to quickly find WHERE the design is failing and WHY people are leaving.

And thats how I got into analytics. Not because I love numbers and charts. I don't. But because traffic analysis is the fastest way to understand what's broken in your UX. You don't need to guess "maybe the button color is wrong." The data literally tells you where people drop off and what they do before leaving.

But here's the thing. Every analytics tool I looked at was built for analysts not for designers or founders or normal people who just want a quick answer.

The dashboard problem

I watched this happen so many times. Client comes in says conversions dropped. Marketing team opens their analytics tool. They see charts. They see lines going up and down. They see numbers.

And then they start guessing.

"Maybe the button color is wrong." "Maybe we should move the CTA." "Maybe the traffic quality changed."

And you know what it takes to get a real answer? 1 to 4 days. Not because the data isn't there. The data is always there. But because humans are terrible at looking at 47 metrics on a screen and finding the one that actually matters.

I've seen analytics departments work slower than the problems they're trying to solve. By the time they figure out why conversions dropped last Tuesday its already next Tuesday and something else broke.

Everyone builds dashboards. Nobody reads them.

This is the part nobody talks about. Every analytics tool out there gives you dashboards. More charts. More filters. More segmentation options. More things to configure.

And what happens? People set them up once maybe twice and then never open them again.

Not because they don't care. Because reading a dashboard is work. You need context. You need to know which metric matters for which question. You need to compare time periods and segments and figure out correlations yourself.

Its like giving someone a library card and saying "the answer to your question is somewhere in there good luck."

What if you just asked

I was thinking about this one day and it just hit me.

All this data already exists. Every click every scroll every page visit every drop-off. Your website already knows everything. The problem was never data. The problem is the interface between the data and the human.

And I thought wait what if that interface was just a conversation?

Not a dashboard. Not a chart. Not a report you have to build. Just a chat. Like texting a friend. You type "why did my conversions drop this week" and you get an actual answer. With numbers. With the specific page where it happened. With the reason.

No learning curve. No documentation to read. No 45-minute onboarding call.

You ask you get an answer you go back to running your business.

Why this doesn't exist yet

I kept looking for something like this and couldn't find it. Every analytics tool I found was another variation of the same dashboard idea. Some prettier some with more features some with less. But all of them assumed that you the user want to sit there and analyze data yourself.

I don't think most people want that. Most founders I talk to they don't want to analyze data. They want answers. Quick specific answers that tell them what to fix and what's working.

So I started building something different. You connect your website and just talk to it. Ask questions in normal language. Get answers with real data behind them. No charts unless you actually want them.

I called it Apstal.

The simplest thing that should have existed 10 years ago

The funny thing is there's nothing crazy about the idea. We've been chatting with AI for years. Analytics data has existed for decades. Someone just had to put them together and say "hey maybe people don't want to read spreadsheets maybe they just want to ask a question."

That's literally it. You install a script on your site takes about 4 minutes. The AI sees everything that happens on your pages. And then you just ask.

"How many people visited today?" Done.
"Why is my checkout page bouncing?" Here's the exact reason here's what changed.
"Which landing page converts best?" Numbers comparison done.

No dashboards. No config. No hiring an analyst.

The real point

I'm not saying dashboards are useless. For some teams some use cases sure. But for the 90% of founders and marketers who open their analytics tool once a month feel overwhelmed close it and go back to guessing there should be something simpler.

Something where you spend 30 seconds instead of 30 minutes. Something where the answer comes to you instead of you hunting for it.

Because honestly you didn't build a company to stare at charts. You built it to make decisions and go live your life.

Have you ever felt like your analytics tool is way more complicated than it needs to be? Or is it just me?

"How many people visited today?" Done.
"Why is my checkout page bouncing?" Here's the exact reason here's what changed.
"Which landing page converts best?" Numbers comparison done.

No dashboards. No config. No hiring an analyst.

The real point

I'm not saying dashboards are useless. For some teams some use cases sure. But for the 90% of founders and marketers who open their analytics tool once a month feel overwhelmed close it and go back to guessing there should be something simpler.

Something where you spend 30 seconds instead of 30 minutes. Something where the answer comes to you instead of you hunting for it.

Because honestly you didn't build a company to stare at charts. You built it to make decisions and go live your life.

Have you ever felt like your analytics tool is way more complicated than it needs to be? Or is it just me?

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