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Olivia Madison
Olivia Madison

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Why Many Teams Are Migrating from New Relic to Atatus?

Many engineering teams using New Relic find themselves frustrated by hidden costs, complex UI, and steep learning curves. While New Relic remains a powerful tool, these drawbacks prompt teams to look for alternatives.

Atatus aims to fill those gaps by offering a simpler, more transparent, and fast-to-adopt observability platform. Here’s a deeper look at why organizations are making the switch.

The Common Pain Points with New Relic

1. Confusing, Expensive Pricing

New Relic’s billing often combines multiple dimensions (user licenses, data ingestion, feature tiers), which can lead to unpredictable cost spikes. Many teams feel stuck monitoring usage (rather than performance) to avoid surprises.

2. Steep Learning Curve

Because of its extensive feature set, New Relic often requires significant setup and configuration. Users, especially in smaller teams, frequently struggle to navigate dashboards, locate insights, or onboard new teammates quickly.

3. Limited Historical Data Retention

New Relic tends to limit how far back you can retain data without moving to higher plan tiers. This constrains teams that want to analyze performance trends over quarters or spot long-running regressions.

4. Cluttered, Overwhelming Interface

The broad scope of New Relic means dashboards, tabs, and views proliferate. For many users, the UI becomes more of a barrier, hiding value under complexity instead of surfacing it.

5. Billing Practices That Feel Unfair

Some users report sudden charges for inactive users, usage they didn’t expect, or forced plan upgrades. This erodes trust and shifts focus from improving software to managing billing disputes.

How Atatus Addresses Those Challenges?

Transparent & Predictable Pricing

Atatus provides a clear pricing model with no hidden tiers or surprise overages. Teams know exactly what they’ll pay, even as they scale.

Quick Setup & Easy-to-Use Interface

Once the agent is installed, Atatus begins collecting metrics right away. The UI is designed for clarity, so engineers can immediately find performance bottlenecks without hunting through menus.

Full Historical Data Access

No forced cutoffs on your data’s lifespan. Atatus supports long-term retention, so you can track trends over months or years to make data-driven decisions.

Clean, Actionable Dashboards

Atatus focuses on surfacing what matters: slow endpoints, error traces, and resource bottlenecks. You can trace a problem to its root cause without context-switching between tools.

Support You Can Rely On

Atatus gives you direct, human support from engineers who understand your setup, can troubleshoot deeply, and respond quickly, rather than canned responses or robotic escalation layers.

Feature Comparison: Atatus vs. New Relic

Real-World Example: Drezga

One of Atatus’s case studies highlights Drezga, a fast-growing digital platform that struggled with visibility and cost control under its previous monitoring tools. After switching to Atatus, they achieved:

  • 30% reduction in cloud resource wastage
  • 2× improvement in API performance consistency
  • 100% service visibility across their stack

In short, they gained clarity, control, and operational improvements without runaway costs.

Conclusion

Switching from New Relic to Atatus is more than changing tools. It represents a move toward a simpler, more efficient, and cost-effective monitoring approach.

Atatus empowers teams to focus on performance, not pricing confusion or tool management. With faster insights, long-term data visibility, and responsive support, organizations can confidently optimize their applications and infrastructure.

If you’re looking for a platform that prioritizes transparency, usability, and real results, Atatus is the smarter choice for your monitoring journey.

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