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PagerDuty Community Weekly Update, September 23, 2022

Hi everyone! Welcome to the PagerDuty Community Weekly Update! Here you’ll find what’s going on in PagerDuty land. Busy week here!

Cool Stuff

This week was Dreamforce! Dreamforce is the big (seriously, it’s huge) conference for folks who live and breathe Salesforce. Kat had a session yesterday with Slack!

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Even Pagey was there!

Want to know more about how PagerDuty can help your customer support teams? We’ve got plenty of resources available! Plus our free ops guide or sign up for access to this report from Gartner

Find us in person!

We have live in-person sessions coming up!

  • Kat will be at ElevateCX September 29 & 30 in Denver, to give her talk Happy Agents = Happy Customers.

  • Scott is taking his talk Built-in Testing in Go is More Than Just Passable to GoLab.io October 2-4 in Florence, Italy and at Indy.Code() October 19! He’ll also be talking about Client-side OAuth with PKCE at Indy.Code().

  • Mandi will be on BoothDuty at JFrog SwampUp in NYC October 18, and KubeCon North America in Detroit October 24-28. Stop by our booths!

We hope to see you! Say hi, we might have PagerDuty stickers. :D

Our automation folks are looking to start some in-person meetings with members of the Rundeck Open Source community. If that’s you, let us know!

We’re also virtual!

Mandi’s also going to be at Conf42 Incident Management on September 29th. Check out the event details on the Conf42 site.

On the Podcast

This week, Jason Morgan joined Mandi to talk about Service Mesh and Linkerd. Don’t miss it! Subscribe to Page it to the Limit on your favorite podcast app, or listen online!

We publish new episodes about twice a month, so make sure to subscribe so you don’t miss any. Next up we’ll have PagerDuty’s security team joining us. October is Cyber Security Awareness Month!

Have a suggestion for a guest we should have on? Let us know!

On Twitch

We’re on Twitch three times a week, covering all things PagerDuty. Our regular shows are:

  • PagerDuty Garage, the show about the PagerDuty API: Mondays at 10am Eastern / 7am Pacific
  • Terraform Time: Mondays at 4pm Eastern / 1pm Pacific
  • HowTo Happy Hour: Fridays at 4pm Eastern / 1pm Pacific. Follow our channel for alerts when we go live! You can also view our most recent episodes on Twitch. You can see some of our earlier streams on the YouTube playlist.

Coming up later in September, our data science folks will be joining the HowTo Happy Hour to talk about some of the features of Intelligent Alert Grouping. Sign up for a reminder!

Process Automation and Rundeck

PagerDuty is all in on Automation! We have two upcoming webinars focusing on new automation features!

You can find all of our events at PagerDuty.com/events.

Are you already using Process Automation or Rundeck Open Source? Get some in-depth information on how to manage the server logs on your installation. Running out of space on your instance? Push some of those logs to S3 or Minio!

Get in Touch

If you have a question about PagerDuty, check out our Community Forums for advice from friendly folks. If you’d like to be on our podcast or Twitch, or just say hi, email us at community-team@pagerduty.com. We’d love to hear what you’re doing with PagerDuty!

Follow us on Twitter!

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