Hi everyone! Welcome to the PagerDuty Community Weekly Update! Here you’ll find what’s going on in PagerDuty land. Busy week here!
Cool Stuff
This week was Dreamforce! Dreamforce is the big (seriously, it’s huge) conference for folks who live and breathe Salesforce. Kat had a session yesterday with Slack!
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Slack@slackhq
A good partner makes all the difference. Don't miss these partner sessions at #DF22!
🦾 Automate Incident Response — with @pagerduty
📈 Empower Teams with a Digital HQ — with @DocuSign
🤝 Collaborate and Close Deals Faster — with @appexchange
sforce.co/3Lc1weN16:32 PM - 21 Sep 2022
Even Pagey was there!
Kat@strawberryf1eldThanks for coming to our session, Pagey! twitter.com/sgross24/statu…19:29 PM - 22 Sep 2022Steve Gross @sgross24Pagey learning how to Automate Incident Response Across Operations & Service with @pagerduty and @SlackHQ #DF22 #pageygoestodreamforce https://t.co/4tjVujan93
Want to know more about how PagerDuty can help your customer support teams? We’ve got plenty of resources available! Plus our free ops guide or sign up for access to this report from Gartner
Find us in person!
We have live in-person sessions coming up!
Kat will be at ElevateCX September 29 & 30 in Denver, to give her talk Happy Agents = Happy Customers.
Scott is taking his talk Built-in Testing in Go is More Than Just Passable to GoLab.io October 2-4 in Florence, Italy and at Indy.Code() October 19! He’ll also be talking about Client-side OAuth with PKCE at Indy.Code().
Mandi will be on BoothDuty at JFrog SwampUp in NYC October 18, and KubeCon North America in Detroit October 24-28. Stop by our booths!
We hope to see you! Say hi, we might have PagerDuty stickers. :D
Our automation folks are looking to start some in-person meetings with members of the Rundeck Open Source community. If that’s you, let us know!
We’re also virtual!
Mandi’s also going to be at Conf42 Incident Management on September 29th. Check out the event details on the Conf42 site.
On the Podcast
This week, Jason Morgan joined Mandi to talk about Service Mesh and Linkerd. Don’t miss it! Subscribe to Page it to the Limit on your favorite podcast app, or listen online!
We publish new episodes about twice a month, so make sure to subscribe so you don’t miss any. Next up we’ll have PagerDuty’s security team joining us. October is Cyber Security Awareness Month!
Have a suggestion for a guest we should have on? Let us know!
On Twitch
We’re on Twitch three times a week, covering all things PagerDuty. Our regular shows are:
- PagerDuty Garage, the show about the PagerDuty API: Mondays at 10am Eastern / 7am Pacific
- Terraform Time: Mondays at 4pm Eastern / 1pm Pacific
- HowTo Happy Hour: Fridays at 4pm Eastern / 1pm Pacific. Follow our channel for alerts when we go live! You can also view our most recent episodes on Twitch. You can see some of our earlier streams on the YouTube playlist.
Coming up later in September, our data science folks will be joining the HowTo Happy Hour to talk about some of the features of Intelligent Alert Grouping. Sign up for a reminder!
Process Automation and Rundeck
PagerDuty is all in on Automation! We have two upcoming webinars focusing on new automation features!
- Harness the power of automation-first AIOps to improve MTTR. Sign up for on-demand access.
- If you’re using AWS, check out Improve Efficiency of Incident Response with Automated Diagnostics for AWS in PagerDuty on September 27!
You can find all of our events at PagerDuty.com/events.
Are you already using Process Automation or Rundeck Open Source? Get some in-depth information on how to manage the server logs on your installation. Running out of space on your instance? Push some of those logs to S3 or Minio!
Get in Touch
If you have a question about PagerDuty, check out our Community Forums for advice from friendly folks. If you’d like to be on our podcast or Twitch, or just say hi, email us at community-team@pagerduty.com. We’d love to hear what you’re doing with PagerDuty!
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