Originally published on AI Tech Connect.
What you need to know Somewhere between the demo that convinced your executive sponsor and the release that touches real customers, a question appears that no benchmark answers. Not "is this agent good?" but "will this agent, with the oversight we can actually staff, meet the reliability level this workflow requires — and can we show our working?" That is a different question, and it has a different shape. It is not a ranking. It is a qualification: a procedure that takes an agent, a workflow, a target and a class of oversight policies, and returns either a specific policy with a statistical guarantee attached, or a refusal. A team that runs it ships with a number they can defend to a risk committee. A team that does not ships on a leaderboard position and finds out the rest in…
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