Top 4 Thanos Support Companies

#thanos #support

Why You Might Need a Thanos Support Company?

If you’re running Prometheus at scale, you’ve likely hit some of its limitations—short-term data retention, lack of HA out of the box, and challenges in centralized querying. That’s exactly where Thanos shines. Built to supercharge Prometheus with long-term storage, global query capabilities, and high availability, Thanos has become the go-to observability layer for modern cloud-native teams.

But let’s be honest—standing up a reliable Thanos setup in production isn’t exactly plug-and-play. From query performance tuning to remote write/read optimization and multi-cluster federation, there’s a lot that can go wrong. And that’s why many engineering teams, SREs, and platform architects turn to specialized Thanos support companies to make sure their observability infrastructure is solid, scalable, and production-grade.

This guide brings you 4 top companies offering commercial Thanos support—each with its own strengths, industry expertise, and real-world impact.

How To Pick The Right Thanos Experts?

We didn’t just look at who mentions “Thanos” on their website. We focused on companies that have consistently delivered production-ready observability solutions, especially for high-scale or regulated environments.

Here’s what went into our selection criteria:

Proven track record in cloud-native and observability consulting
Deep understanding of Prometheus, Thanos, and related technologies
Clientele ranging from Fortune 500 enterprises to fast-growing startups
Thought leadership through OSS contributions, conference talks, and blogs
Recognized certifications and partnerships with major cloud platforms
Global support coverage and enterprise SLAs

So if you’re in the market for Thanos support, one of these four should definitely be on your radar.

Who Are the Top Thanos Support Companies?

Here are the top Thanos support consultants leading the charge:

InfraCloud
O11y
Tasrieit
Platform Engineers

1. InfraCloud Technologies

InfraCloud helps organizations build, scale, and support cloud-native observability stacks powered by Prometheus and Thanos. With a strong focus on Kubernetes, SRE, and Platform Engineering, InfraCloud is a trusted partner for companies looking to implement highly available Thanos architectures at scale. Their deep OSS contributions, certified team, and end-to-end implementation capabilities make them a top choice.

Website: https://www.infracloud.io/thanos-support/
Headquartered at: Dallas, Texas, USA
Founded in Year: 2016
Geographies catering to: Global Presence - North America, South America, APAC, EMEA
Awards and Recognitions: Stratus Awards for Kubernetes, CNCF Silver Member
Certifications: KCSP, CKAD, CKS, CKA, Kubestronauts
Key Clientele: Powering innovation for Fortune 500 giants and dynamic startups alike: Aera, Mercedes-Benz, Hitachi, 1mg, Sunpower, JP Morgan, HDFC Bank, Equinix
Industries Catered To: SaaS, Retail, BFSI, AI, Healthcare, Automobile
Innovation and Thought Leadership: Contributions span publishing detailed technical blogs, presenting at leading global conferences like KubeCon (North America, Europe, and India), and driving innovation in the Thanos open-source projects. Additionally, they co-chair the CNCF Platform Engineering Committee and actively organize community events such as KCD Hyderabad and PyCon India.
Technology Stack: Kubernetes, Thanos, SRE, Grafana, Prometheus, Istio, Linkerd, Build AI cloud, Terraform, Platform Engineering, Port, Backstage, Argo CD, Jenkins
Enterprise Support: 24*7 enterprise-grade support and tailored training programs
Cloud Providers and Partners: Multi-cloud expertise across AWS, GCP, Azure, GitLab, Suse Rancher, Tigera, Solo, Akamai
Social Media: LinkedIn | Twitter | Instagram | YouTube | GitHub

Update: InfraCloud Technologies has been acquired by Improving, a move that will empower InfraCloud to scale its operations globally with the support of Improving’s extensive capabilities and market reach across the USA, Canada, and South American regions. As a part of Improving, InfraCloud offers flexible engagement models, including onsite, nearshore, and remote support, tailored to your needs.

2. O11y

O11y is a European-based observability consultancy focused on helping teams build resilient and highly available monitoring systems. Known for their expertise in Thanos, Prometheus, and Loki, they offer hands-on implementation, audits, and performance tuning for large-scale metric systems. Their team has a strong engineering background and regularly speaks at open-source observability events.

Website: https://o11y.eu/
Headquartered at: Berlin, Germany
Founded in Year: 2022
Awards and Recognitions: Recognized Grafana ecosystem contributor
Certifications: Prometheus Experts, Grafana Certified
Key Clientele: Zalando, Deutsche Telekom, Delivery Hero
Industries Catered To: E-commerce, Telecom, Logistics
Innovation and Thought Leadership: Maintainers of Grafana dashboards repo, active conference speakers
Technology Stack: Thanos, Prometheus, Loki, Grafana, Cortex, Kubernetes
Support and Training: SLAs, observability bootcamps, health checks
Social Media: LinkedIn | GitHub

3. Tasrieit

Tasrieit provides specialized Thanos and Prometheus support for organizations looking to achieve high-scale, cost-effective observability. With a focus on managed services and compliance-driven monitoring, they bring value to enterprises operating in highly regulated environments. Their consultants come with deep security backgrounds and offer customizable observability blueprints.

Website: https://tasrieit.com/
Headquartered at: London
Founded in Year: 2023
Awards and Recognitions: UAE National Innovation Award Finalist
Certifications: ISO 27001, CKAD, Prometheus Foundation Certification
Key Clientele: Wejo, Bluesky, Venmo, Ferro, Chalet
Industries Catered To: Finance, Telecom, Government
Innovation and Thought Leadership: Published whitepapers on observability compliance, regular tech meetups in MENA region
Technology Stack: Thanos, Prometheus, OpenTelemetry, Istio, Grafana
Support and Training: End-to-end observability onboarding, compliance-aware monitoring plans
Social Media: LinkedIn

4. Platform Engineers

Platform Engineers is a modern DevOps and platform engineering firm offering observability infrastructure support tailored for internal developer platforms. Their Thanos support focuses on scalable long-term storage, remote read/write optimization, and tightly integrated alerting workflows for platform teams.

Website: https://platformengineers.io/
Headquartered at:, India
Founded in Year: 2011
Awards and Recognitions: DevOps Startups to Watch by TechCrunch (2023)
Certifications: Kubernetes Certified Service Provider, GitOps Foundation
Key Clientele: Monzo, Klarna, Babylon Health
Industries Catered To: Fintech, Healthtech, SaaS
Innovation and Thought Leadership: Host of the IDP Weekly podcast, maintainers of open-source GitOps tooling
Technology Stack: Prometheus, Thanos, Cortex, ArgoCD, Kubernetes, Pulumi
Support and Training: IDP-focused Thanos tuning, SRE workshops, observability Maturity Model assessments
Social Media: LinkedIn | GitHub

Wrapping It Up

If your teams are scaling Prometheus and running into issues with long-term storage, HA, or centralized querying, investing in expert Thanos support isn’t just a nice-to-have; it’s essential.

Whether you're operating in fintech, e-commerce, or AI-driven platforms, the right partner will help you avoid performance bottlenecks and outages before they happen. Look for support companies that don’t just offer a service, but bring recognized certifications, deep OSS involvement, and a passion for community building.

Bonus points if they’re speaking at KubeCon, writing detailed tech blogs, and helping grow your internal capabilities through training and workshops. The right Thanos partner won’t just fix issues—they’ll empower your engineering teams to build with confidence.