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4,865 Postcards, 302 Calls, 98 Closed Leads: A Provo Contractor Case Study

4,865 Postcards, 302 Calls, 98 Closed Leads: What Happened When a Provo Contractor Went All In

A general contractor in Provo, Utah sent 4,865 personalized postcards in January 2026. Not a test run. Not a "let's see what happens" pilot. He went all in on his first campaign.

The results: 302 phone calls. 268 booked appointments. 98 closed leads. Everything from weekly lawn mowing to full hardscaping to a pool installation.

Here's the full breakdown.

The Campaign

The contractor used Scaped.ai to blanket Utah County — Provo, Orem, Lehi, American Fork, and surrounding cities. Each of the 4,865 postcards showed a specific homeowner's property on one side, and an AI-generated "reimagined" version on the other. No stock photos. No generic flyers. Every card was unique to that house.

The Numbers

Metric Number Rate
Postcards Sent 4,865 —
Phone Calls 302 6.2% response rate
Appointments Booked 268 88.7% of callers
Leads Closed 98 36.6% close rate

Generic direct mail gets 0.5–2% response rates. This hit 6.2% — at scale.

The 88.7% call-to-appointment rate is the number that jumps out. Nearly 9 out of 10 callers booked. These weren't tire-kickers. These were homeowners who saw their property reimagined and picked up the phone ready to talk.

The ROI

At ~$1.25/postcard, total spend was roughly $6,081.

  • Cost per call: $20.13
  • Cost per appointment: $22.69
  • Cost per closed lead: $62.05

Compare that to Google Ads ($40–$80+ per landscaping lead in Utah) or Angi (shared with 3–8 other contractors). At $62 per closed deal, not per lead — the math isn't close.

From Mowing to a Pool

The 98 closed leads weren't all the same. The campaign produced:

  • Recurring lawn care — weekly mowing, seasonal cleanups
  • Landscape design — flower beds, sod, irrigation ($2K–$15K)
  • Hardscaping — patios, retaining walls, fire pits ($5K–$30K+)
  • A pool installation — one homeowner saw the AI render and went all in

That range matters. Personalized postcards don't just generate one type of lead. They spark ideas across the entire spectrum.

Why Scale Worked

Most contractors test with 500 postcards. This GC skipped the test.

His logic: if personalized before/after postcards work at 500, they work better at 5,000. You saturate a market. Neighbors talk. The 302 calls didn't happen in isolation — some callers heard about the postcard before they checked their own mailbox.

The 88.7% booking rate proves quality holds at scale. Every one of those 4,865 postcards was personalized to a specific property. Volume didn't dilute the message.

The Playbook

  1. Pick neighborhoods with upgrade potential. Subdivisions from 2000–2010 with builder-grade landscaping.
  2. Be ready for volume. 268 appointments in a month requires operational readiness.
  3. Offer the full range. This contractor closed lawn care, hardscaping, and a pool from the same mailing.
  4. Trust the math. $62 per closed lead works at any scale.

Full case study with detailed funnel analysis: Read on scaped.ai

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