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Shubhankar Sen
Shubhankar Sen

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How No-code tools became a revolution during Covid-19 for NGOs

The Coronavirus pandemic has created an unprecedented situation in which most businesses are rethinking their methods and processes to survive. Several organizations, including NGOs and NPOs, have had to realign their business operations to meet new regulatory health standards while meeting the demands of their employees, customers, and suppliers.

With the global pandemic, most businesses are reconsidering their app development strategy. Businesses are more concerned with operating on tighter budgets. Businesses are under pressure to not only fix what is broken but also to develop new ways of doing things. No-code platforms are no exception, and businesses use them to improve interactions with their teams and customers.

Traditional software development and digitization projects heavily involving IT teams are not feasible in these circumstances. Hence, no-code tools become the best solution for quick work operation and easy management. Here, we shall discuss how no-code tools have benefited NGOs during the Covid-19 crisis.

Where do No-code tools help NGOs?

There are many aspects where no-code tools aid the functionality of an NGO. Following are the key points where one can see no-code tools working to reduce the stress of tedious tasks and management in such organizations:

Managing Forms: Web forms facilitate data collection. Instead of wasting your time (or the time of your employees) distributing and collecting physical forms, forward the link to a pre-made online form. All data collected via webforms can be automatically inserted into pre-built databases, saving you the time and effort of manually parsing them.

Reports and Analysis: Making sense of your data without a framework can be difficult and time-consuming. Fortunately, no-code tools provide powerful reporting features that allow you to simplify understanding the datasets. Large data sets are a piece of cake for AI-powered online tools. Passing the torch to no-code software rather than struggling with it yourself saves time and allows you to work on jobs for which you are adequately equipped.

Case Management: Automated systems allow NPOs to set up requests and fulfill grants to aid in cases such as keeping a tab on refugees and helping in housing, provision of food in particular sectors, or any aid during a crisis. This way case management becomes easier and user-friendly.

Donor and fund tracking: While back-office financial and accounting systems may be in place, connecting them to caseworker client files to analyze allows for and improves audits, billing/invoicing, and performance tracking. This way, the client and caseworker can have a smooth working system to keep donations and funds on track and at par with their needs. Donors can get the information they need to know that their funds are being spent wisely and that the non-profit's objective is fulfilled. Cloud management makes great use in keeping things under controlled and maintained set-up, reducing the chances of misplacing files or losing connections on tracking the expenditure and inflow.

How did No-code tools help NGOs during the Covid-19 crisis?

COVID disruption affects every industry. Recovery and regrowth will depend heavily on an organization's ability to accelerate transformation, embrace change, and respond quickly to unforeseen demands. Organizations of all sizes and shapes will need to quickly respond to change to sail through the crisis and emerge stronger on the other side.

Every NGO serves a specific purpose, which necessitates complete tracking and control of their cases while in an online mode. Through quick automation and case notes, cloud systems and tools such as Caseworthy, CaseFlow, and ECINS aim to reduce this administrative load so that you can focus on working on a solution. NGOs can expand their use of these tools by automating and filtering new cases, sending cases for approval, automating monitoring of caseworker status, follow-up reminders, scheduling meetings, and assessing prioritized cases through data overview.

No-code tools have replaced expensive, paper-based operations such as client support and billing with simplicity and automation in case management strategies, saving a significant amount of time and energy while enhancing the organization’s fundraising during the Covid-19 crisis. Aid Case management became easier and more productive using no-code tools to provide instant help and Covid-19 response hotlines for quick recovery. This includes vaccine drives, arrangement of isolation wards, bills, financial aid and insurances which many NGOs work to provide to the ones in need. No-code tools made it easier for NGOs to quickly connect volunteers to people in crisis via automated systems and chatbots and also assign them tasks via automated webflows and scheduling.

The complete lockdown across countries created a huge halt in the business sector, and a lot of people lost their jobs as well. This was a similar scenario to what NGOs faced during the lockdown as it was physically not possible to manage and schedule tasks so a switch to the work from home along with no-code tools and cloud-based management helped to overcome this issue.

Wrapping Up,

No-code has the advantage of enabling rapid delivery of new apps and features, which has become critical throughout the pandemic. It also lowers the barrier to digital innovation; for example, a citizen developer culture could enable a clinic administrator to quickly assemble new patient engagement models. With no-code devices and cloud systems, data loss has been reduced profoundly and aided NGOS and NPOS in implementing a better working space for their team and volunteers even during an uncalled crisis or a pandemic.

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