Have you ever seen a DNS_PROBE_FINISHED_NXDOMAIN in browser? We usually begin by verifying the website URL, then try accessing it on another device, through a different network, or in an incognito browser window to identify the possible cause of the issue. That quick steps helps to decide whether to troubleshoot your device or the website’s DNS configuration.
What if you own the website and the error appears across networks? You probably check the domain’s nameservers and DNS records before changing browser settings.
This guide takes you through both situations, with Windows and Ubuntu commands, Chrome checks, and separate workflow for developers and website administrators.
Find where the problem happens
Copy the exact address that keeps failing. Keep the hostname unchanged as example.com, www.example.com, and shop.example.com all can have different DNS records.
Then make these comparisons:
- Open an unrelated website to check whether the problem affects more than one domain.
- Try the failing address in another browser or in incognito browser on the same device.
- Try another device on the same Wi-Fi or network.
- Try the same address over mobile data, with Wi-Fi switched off.
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