As infrastructure companies expand across regions, accurate multilingual communication becomes critical for maintaining operational efficiency and meeting regulatory requirements.
Armtec — a national manufacturer of infrastructure products and engineered construction solutions — faced increasing translation complexity as its operations scaled. By implementing Pairaphrase, the company modernized its translation workflow, reduced costs, and improved collaboration across distributed teams.
About Armtec
Armtec serves multiple industrial sectors, including:
- Transportation
- Public works
- Forestry
- Oil and gas
- Mining
The company develops steel and high-density polyethylene (HDPE) infrastructure solutions such as:
- Drainage systems
- Bridges
- Retaining walls
- Stormwater management products
- Erosion control systems
After its acquisition by WGI Westman Group in 2018, Armtec expanded nationwide operations. This growth significantly increased demand for localized technical documentation, marketing materials, and internal communications — particularly for French-speaking markets.
The Challenge: Rising Costs and Workflow Complexity
As translation requirements increased, traditional workflows became difficult to sustain.
While external translation vendors delivered acceptable quality, they introduced several challenges:
- High and escalating translation costs
- Slow turnaround times
- Workflow bottlenecks
- Difficulty managing technical formatting
- Limited scalability across departments
Armtec needed a solution that could:
| Requirement | Goal |
|---|---|
| Multi-user access | Support teams across locations |
| Technical accuracy | Handle engineering documentation |
| File compatibility | Preserve formatting across formats |
| Faster delivery | Meet tight project timelines |
| Cost control | Reduce reliance on external vendors |
Existing processes slowed communication and affected project efficiency.
The Solution: Implementing Pairaphrase
Armtec adopted Pairaphrase, an AI-powered translation management platform designed for secure, high-volume document translation.
The platform enabled seamless translation of DOCX and IDML files without breaking formatting — a critical requirement for technical documentation.
Key Capabilities
- Support for 140+ languages
- Translation across 25+ document formats
- Automated translation workflows
- Translation memory for consistency
- Secure handling of proprietary content
- Real-time collaboration across teams
With centralized workflows and automation, employees across departments could manage translation tasks efficiently using a lean internal team.
Measurable Results
After implementation, Armtec reported significant operational improvements:
| Metric | Result |
|---|---|
| Annual savings | $39,072 |
| Cost per word | Reduced from $0.16 → $0.012 |
| Monthly translation volume | 22,000 words |
| Active users | 5-person internal team |
| Delivery speed | Faster turnaround without formatting issues |
Teams were able to produce high-quality French translations quickly while minimizing manual intervention.
Business Impact and Operational Efficiency
Beyond cost savings, the updated workflow improved collaboration and internal communication.
Key operational benefits included:
- Faster translation of technical documents
- Preserved formatting and engineering accuracy
- Reduced administrative overhead
- Improved coordination between departments
- Greater scalability for nationwide operations
In infrastructure and engineering environments, where documentation precision is essential, maintaining formatting consistency proved especially valuable.
Conclusion
Armtec’s experience demonstrates how AI-driven translation management can modernize communication workflows in technical industries.
By adopting Pairaphrase, the company achieved:
- Scalable multilingual communication
- Significant cost reductions
- Faster project delivery
- Improved collaboration across teams
As organizations expand into multilingual markets, intelligent translation platforms are becoming essential tools for operational efficiency, localization, and sustainable growth.
For more details, readers may refer to Pairaphrase
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