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Slava Kotenev
Slava Kotenev

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Eight questions to ask an AI contractor before you sign

Hiring someone to build an AI feature is hard to judge from a portfolio, because demos look good by construction. The questions below separate people who have shipped measurable work from people who sell the word "AI". For each one I list what a good answer sounds like and what should worry you. I write this as someone who sells this kind of work, so treat it as a checklist you can apply to me as well.

1. "How will we know it works?"

Good: a number, a test set and a method, agreed before building: "X% handled automatically at Y% accuracy on a labelled sample from your data".
Worry: "it will be very accurate", or accuracy quoted from a generic benchmark with no link to your data.

2. "What happens when it is wrong or unsure?"

Good: a described human path: confidence threshold, review queue, fallback, who handles what and how fast.
Worry: "the model rarely makes mistakes", or no plan for exceptions.

3. "What do you need from us, and when?"

Good: a concrete list: sample data, a process owner, someone to label examples, access. With dates.
Worry: nothing needed, because "AI will figure it out".

4. "Where will our data go?"

Good: a clear answer on which services see it, retention terms, whether personal data is redacted, and what is stored in logs. Willingness to do this in writing.
Worry: vague reassurance, or no idea which provider terms apply.

5. "What exactly will you deliver, and what is out of scope?"

Good: a short, written scope with explicit exclusions and acceptance criteria tied to question 1.
Worry: an open-ended "AI solution", or a scope that grows without a change process.

Documents with one item highlighted

6. "What will it cost to run after launch?"

Good: an estimate of per-item or monthly cost (API, hosting, monitoring) and who pays for tuning as data changes.
Worry: only the build cost is discussed, or running cost is "negligible" with no numbers.

7. "Can I see something you built, and what did you measure?"

Good: a real example with the method and numbers, including the limits, or an open demo with its caveats stated. An honest "this was a public benchmark, not a client result" is a good sign.
Worry: unnamed "Fortune 500 clients", screenshots without metrics, results that are suspiciously perfect.

8. "What if we stop after the pilot?"

Good: a pilot with a decision rule agreed upfront (scale, change, stop), and you keep the code, the data and the documentation.
Worry: lock-in, an unclear ownership of the result, or pressure to commit to a long contract before any measured pilot.

Small signals that count

  • They ask about your process before talking about models.
  • They say what AI is not good for in your case.
  • They propose the simplest thing that could work.
  • They are comfortable writing the acceptance number down.

If you get a few of these right, you already know more than most buyers do.

Takeaways

  1. Insist on a measurable target and a method before work starts.
  2. Ask about errors, data, running cost and exit, not only features.
  3. Prefer evidence with limits over perfect-looking claims.
  4. Start with a short, measured pilot.

Portfolio and contacts: @Kotenev01_bot.


I write about practical, measurable AI adoption for business: demos on test data, no invented case studies. Telegram channel: @kotenev01_en

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