What is Open Mercato? Is this the future of Enterprise Software?

Open Mercato gives you a ready-to-use business engine.
It already has about 80% of what most companies need, so you can focus on what makes your business different.
Instead of building everything from scratch, you start with a solid core and add only what makes you special.

What’s inside Open Mercato?

1. CRM Modules

Everything you need to run sales and customer relationships:

Companies & People – One place for all customers and contacts, with custom fields and relationships
Deals (Opportunities) – Track sales and negotiations
Sales Pipeline – Visual stages: Lead → Qualified → Closed
Timeline & Activities – Emails, notes, calls and events linked to every customer and deal

2. ERP & Operations

Tools to run the day-to-day business:

Orders – From order received to delivery and status tracking
Production – Manage manufacturing and internal workflows
Services & Bookings – Book people, rooms, equipment in real time
Resource Scheduling – Plan teams, machines and availability

3. Commerce & B2B

Everything needed to sell:

Catalog – Products, services, variants and price lists
Quotes (CPQ) – Configure, Price and Quote
Sales Channels – Online store, partners, direct sales
Self-service Portals – Customers and partners place orders, download invoices, see their data

4. Enterprise Foundation

This is what makes Open Mercato “enterprise-grade”:

Organizations & Users – Multi-company, multi-team support
Data Designer – Design your own data models; UI and APIs are generated automatically
Business Rules & Workflows – Automate processes
Security & Encryption – Each client has their own encryption key
Vector Search – AI can search your data semantically
Audit Logs – Every change is tracked (compliance ready)

The big architectural advantage: Open–Closed Principle (OCP)
All modules are open for extensions, closed for modification.

That means:

You extend the system
You never touch the core

Example:

You use the Orders module
You add medical-industry validation rules as a plugin
When Open Mercato is updated, your custom logic still works

No forks. No broken upgrades. No drama.

Industry Blueprints

Healthcare (patients, clinics, labs)

What matters: security, compliance, full patient history

Used modules:

Data Designer – Medical records, lab results
Encryption – Each client has their own data key
Audit Logs – Who accessed which patient and when
Services & Bookings – Doctor schedules and rooms

With OCP:
You add HL7 / FHIR integration as a plugin.
The core keeps data safe and compliant. Your extension handles healthcare logic.

B2B Retail & Wholesale

What matters: price lists, discounts, partner portals

Used modules:

Catalog & Sales Channels– Different prices for different partners
CPQ (Quotes) – Automated quoting
Self-service Portals – Partners order and download invoices
Business Rules – Loyalty discounts

With OCP:
You add Dynamic Pricing as a plugin.
Upgrades won’t break your pricing logic.

Logistics & Warehouses

What matters: orders, vehicles, locations, status updates

Used modules:

Orders – Shipment lifecycle
Resource Scheduling – Trucks and drivers
Workflows – Warehouse → In Transit → Delivered
Vector Search – AI search across addresses and shipments

With OCP:
You plug in GPS & telematics.
Core handles users and security. Your plugin handles vehicle data.

Why this works

Because Open Mercato follows OCP:
You build a product, not infrastructure.
Login, security, roles, billing, audit logs, multi-tenancy — it’s already done.