Your chatbot might be saying things you never intended

AI chatbots are getting shipped fast — but many teams still don’t test how they behave under pressure before launch.

We’ve been building chatbot security tests at PromptBrake to help catch things like:

1. prompt injection
2. off-script responses
3. risky promises
4. broken escalation flows
5. sensitive data exposure

The interesting part is that most failures don’t come from the model itself — they come from how the chatbot is wired, prompted, and exposed through the app.

I recorded a short walkthrough showing how we test a chatbot API using realistic customer conversations before release.

Would love feedback from others building AI products or customer-facing chatbots.

Demo video: [https://www.youtube.com/watch?v=CsJdVmX3dhc]