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ashleygraf_
ashleygraf_

Posted on • Updated on

User journey through hell: 19 ways to lose access to your account

  • your child plays with your phone and everyone is locked out of everything
  • your chosen OAuth provider's server is down
  • your former co-founder has changed the password and they are the only person with the details
  • you lose access to the phone you use for 2FA
  • you're in a different country to the phone you use for 2FA
  • you lose access to the account email
  • your abusive ?? has access to the account email
  • your abusive ?? has changed the account email
  • your abusive ?? has changed the account password
  • you don't have account recovery questions
  • you've forgotten the answers to the account recovery questions
  • you haven't added an alternate email address
  • there isn't an option to add an alternate email address
  • you haven't added a connecting phone number
  • there isn't an option to add a connecting phone number for account recovery purposes
  • the auth code generator is too fast and by the time you're ready to copy it over it's changed again
  • you ran out of attempts for the day
  • a hacker changed your account details
  • you need to use your legal name to use the account and you can't use your legal name for safety reasons

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