DEV Community

Danny Chan
Danny Chan

Posted on • Edited on

Bridging Healthcare Gap: GenAI Therapist with human empathy (Part 2)

Persona:

As the patient,
I want to go to doctor
because skin trauma is infected.
However, it is difficult to make appointments with doctors and take sick leave from work.

Be cautious, this is a serious situation.
Reference point to build services/products.



Pending task iteration

Template:
When [ character have a situation here ],
I want to [ take action ]
so that I could [ get the expected result ].
However,
The problem is [ obstacles ]

Iteration 1
When my skin trauma gets infected,
I want to have a quick way to make an appointment
so that I could go to the doctor as soon as possible.
Problem: Why don't I get medicine in time?

Iteration 2
When I get skin trauma at day 1,
I want to directly get medicine without prescription
so that I take care of myself
Problem: This is impossible.

Iteration 3
When I get skin trauma at day 1,
I want to have online doctor’s prescription
so that I could buy medicine from local drugstore
without taking sick leave and wasting time.

Be honest, truthful.
Find the problem and shortcoming of your insight.



My solution:

Image description

Image description

Project Name:
SkinTraumaCare+: Next-generation doctor skin trauma care platform

Description:
We help patients who have skin trauma to have flexible medical treatment
Through a Generative AI Therapist with human empathy.
Aims to build a comfortable, efficient, cost-effective system within a smart city.

Image description

Image description



Design of User Journey:

Image description

Day 1

  • Patients get skin trauma
  • Take a picture, send it to doctor

Day 1

  • Doctors diagnose trauma through picture
  • Doctors provide prescription.
  • digital human to comfort patients.

Day 3 & Day 6

  • Send notifications to patients
  • Patients take pictures
  • Doctor review recovery process


Seamless aftercare ensures recovery:

If the skin trauma gets infected.

Before:

Patients need to wait a few days to get antibiotics and skin ointments
The time it takes to apply for sick leave and make a doctor appointment.

After:

Patients immediately get intensive skin ointments on the same day.
Doctors make diagnoses and provide doctor's prescription online.

Image of Datadog

The Future of AI, LLMs, and Observability on Google Cloud

Datadog sat down with Google’s Director of AI to discuss the current and future states of AI, ML, and LLMs on Google Cloud. Discover 7 key insights for technical leaders, covering everything from upskilling teams to observability best practices

Learn More

Top comments (0)

The Most Contextual AI Development Assistant

Pieces.app image

Our centralized storage agent works on-device, unifying various developer tools to proactively capture and enrich useful materials, streamline collaboration, and solve complex problems through a contextual understanding of your unique workflow.

👥 Ideal for solo developers, teams, and cross-company projects

Learn more