Building a Compliance Recovery SaaS on Supabase: From Excel CRM to Multi-Channel Outreach Engine

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We built Load Bearing's AI Compliance & Violation Recovery Agency as a full-stack SaaS in 90 days using Supabase, VAPI, and self-hosted infrastructure—converting a sprawling 8-tab Excel CRM into a live KPI dashboard with integrated email, SMS, and voice call automation. This article breaks down our technical stack for scaling compliance recovery workflows: how we structured PostgreSQL schemas for violation data ingestion from 15+ Houston municipal sources, implemented real-time metrics tracking for 40-task project management, and deployed multi-tier service automation ($149 Snapshots to $750+ Concierge tiers) with VAPI voice agents handling initial contact qualification. If you're building vertical SaaS for regulated industries or need to ingest, process, and operationalize violation data at scale, here's what actually works in production.