Syndicated from the FavCRM blog. The old quote was two weeks. With an agent on the UI and a headless backend, it's an afternoon.
A client needs a booking site. The old quote was two weeks: a calendar, a database, an availability engine, payments, a customer table.
With an AI agent building the frontend and FavCRM as the headless backend, the real work is an afternoon. Here is the whole job, start to finish.
The scenario
A small clinic. Three services, one practitioner, online booking with deposit. You are the agency; you have an AI agent in your editor and a terminal.
The plan:
- Register the clinic's FavCRM workspace
- Configure services and availability
- Wire one server route that talks to FavCRM
- Let the agent build the booking UI against that route
- Test a real booking end to end
Step 1 — Register the workspace (~5 min)
The favcrm CLI registers a workspace and issues an API key. No dashboard.
favcrm signup request --email clinic@example.com \
--organisation-name "Bright Smile Clinic"
favcrm signup verify --request-id <id> --code <6-digit-code>
The verify step prints a fav_mcp_* key. Put it where your build can read it — never in the repo:
export FAVCRM_API_KEY=fav_mcp_...
Step 2 — Configure services and availability (~30 min)
Hand the brief to your agent and let it call the tools. Inspect a schema first:
favcrm tool describe create_service
Then create each service:
favcrm tool call create_service '{
"name": "New Patient Exam",
"durationMinutes": 45,
"price": "80.00"
}'
favcrm tool call create_service '{
"name": "Cleaning",
"durationMinutes": 30,
"price": "60.00"
}'
Set when the practitioner works, so availability is real:
favcrm tool call set_staff_availability '{
"weekday": "mon",
"start": "09:00",
"end": "17:00"
}'
Repeat per weekday. At this point the backend is done — services, hours, an availability engine that knows about clashes. You wrote no schema.
Step 3 — One server route (~30 min)
The browser must never hold the API key. Put it in one server route that proxies two operations: read slots, create a booking. FavCRM's MCP endpoint speaks JSON-RPC over HTTP, so a route handler can call it directly.
// app/api/booking/route.js (Next.js route handler)
const MCP = 'https://api.favcrm.io/mcp';
async function callTool(name, args) {
const res = await fetch(MCP, {
method: 'POST',
headers: {
'content-type': 'application/json',
authorization: `Bearer ${process.env.FAVCRM_API_KEY}`,
},
body: JSON.stringify({
jsonrpc: '2.0',
id: 1,
method: 'tools/call',
params: { name, arguments: args },
}),
});
if (!res.ok) throw new Error(`FavCRM ${res.status}`);
return res.json();
}
export async function GET(req) {
const { searchParams } = new URL(req.url);
const slots = await callTool('get_available_slots', {
serviceId: searchParams.get('serviceId'),
date: searchParams.get('date'),
});
return Response.json(slots);
}
export async function POST(req) {
const body = await req.json();
const booking = await callTool('create_booking', {
serviceId: body.serviceId,
start: body.start,
customer: { name: body.name, email: body.email },
});
return Response.json(booking);
}
That is the entire backend you write — a proxy. create_booking clash-checks, persists the row, and upserts the customer. Your route does no business logic.
Step 4 — The booking UI (~1–2 hrs)
This is where the agent earns its keep. Prompt it:
Build a booking page. Fetch services, let the visitor pick one and a date,
GET /api/booking for open slots, POST /api/booking to confirm.
Show a success state with the booking time.
The agent produces the React. It is calling your route, your route is calling FavCRM. The UI is yours to style for the clinic's brand — the parts that are tedious and error-prone (availability, persistence, clashes) are not your code.
Step 5 — Test a real booking
Run the flow in the browser, then confirm it landed:
favcrm tool call list_bookings '{}'
The booking is there. So is the patient — create_booking upserted a crm_accounts record with their details and history. When they book again, it attaches to the same record.
To take the deposit, add one more proxied call:
favcrm tool describe create_invoice
What shipped, and what you skipped
The clinic has a branded booking site, real bookings, a patient list that fills itself, and Stripe deposits.
You skipped: the database, the migrations, the availability algorithm, the double-booking bug you would have shipped and fixed in week two, the customer table, the Stripe webhook reconciliation.
You wrote: a service config, one proxy route, and a UI.
That is what a headless CRM is for. The free tier covers a build like this end to end — point your agent at it and run the afternoon yourself.
New to the category? Start with what an agentic CRM is.
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