I built a small browser-only tool for shop owners drowning in 1–2★ reviews.
Paste reviews → keyword clusters into shipping / quality / description mismatch / service / packaging / value-for-money → shows share + example sentences. You can hand-edit tags; CSV export. Data stays in the browser (no upload).
Free to try; paid plan is ¥29/mo (~$4) for batch import + custom keywords (WeChat pay + redeem code).
https://chaping-guiyin.vercel.app/
Built for Chinese ecommerce sellers first; curious if the clustering approach is useful for Amazon/Shopify folks too. Feedback welcome — especially missing dimensions.
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