Introduction
In my previous post, I walked through how to build your first Oracle AI Agent. If you haven’t seen it, I recommend starting there.
This post addresses a more important question:
How do you make an AI agent actually useful in real business workflows?
The answer is simple but often overlooked: you must connect insights to actions.
In Oracle AI Agents, this is achieved through tools, and one of the most powerful types is the Deep Link tool.
Specifically, I’ll show:
- What a deep link looks like in an AI agent response
- Why it matters
- How to configure a deep link tool in Oracle
What does a deep link look like in an AI Agent?
Let’s start with a simple example.
When I ask the agent:
“Show me my incomplete requisitions”
The agent does two things:
- Returns the relevant data
- Provides a clickable link to each requisition
When I click the link, I’m taken directly to that requisition in Oracle Fusion.
No navigation. No searching. No extra clicks.
This is where AI agents move beyond answering questions — they start enabling real work.
Once we click on “here”, it will automatically link to the requisition page.
Why Deep Links Matter
A deep link is a URL that takes a user directly to a specific page or record inside Oracle Fusion.
Instead of navigating through the UI, the user is routed instantly to the exact destination.
Without deep links, the workflow looks like this:
• Navigate to Procurement
• Open Purchase Requisitions
• Search for the requisition
• Open it
With deep links:
• Click once → land directly on the record
This reduces friction and makes the AI agent actionable, not just informative.
How deep link work in the AI Agent
In the Purchase Requisition Status Advisor, there are three tools:
• Get User Session,
• Purchase Requisition Details,
• View Purchase Requisition Details
The tool "View Purchase Requisition Details" is a deep link tool.
Understanding the deep link configuration
In our case, Oracle provides a standard deep link tool, “ORA_VIEW_PURCHASE_REQUISITION_DETAILS”
Tool Type: Deep Link
The deep link tool is connected with deep link “Deep link that enables employees to view the full details of a requisition.”
The most important part of deep link is the relative url, it tells Oracle which page to open.
/fscmUI/redwood/procurement/requisitions/tabbar/shopping/requisitiondetails?requisitionHeaderId={RequisitionHeaderId}
Key Concepts:
• Relative URL: Everything after your Oracle domain
• Parameter:
requisitionHeaderId={RequisitionHeaderId}
Example: full URL
When you open a requisition in the browser, the full URL looks like below, you can copy it when open a requisition in the browser.
https://yourcompany.oraclecloud.com/fscmUI/redwood/procurement/requisitions/tabbar/shopping/requisitiondetails?requisitionHeaderId=300000303705247&tabSelected=tab_requisitions
The relative URL is just the tail end of the real URL, everything after your company’s Oracle domain name.
The AI agent simply generates this dynamically using the correct ID.
Key Takeaway
Deep links are what make AI agents operational, not just conversational.
They:
• Reduce navigation effort and improve user experience
• Connect AI insights directly to business actions
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