The workflow in one view
Registration is stage one of a longer chain: EU Login, two-factor authentication, access request, organisation validation, first login, CHED preparation, pre-arrival submission, border control post decision, then results retrieval. Teams that map the whole chain before registering rarely get stuck at the handover points.
Stage one: gaining access
Registration is free. EU Login takes minutes, and organisation validation usually takes one to a few working days. Prepare a work email, exact organisation details, a mobile for two-factor authentication, and a decision on role type before you start. This TRACES NT onboarding process breakdown is worth reading alongside your internal runbook.
Stage two: choosing the right document
Four CHED types route consignments differently:
- CHED-A for live animals
- CHED-P for products of animal origin
- CHED-PP for plants and phytosanitary items
- CHED-D for non-animal food and feed under increased controls Selecting the type is a data decision made upstream, usually from commodity classification, so build it into your product master rather than leaving it to whoever files.
Stage three: submission and response
Active accounts submit CHEDs before the consignment arrives, then access border control post decisions and check results. Health certificates and phytosanitary documentation are managed in the same place, and establishment lists supporting approvals are available for reference.
Where handovers break
The two weak points are role ambiguity between importer and broker, and single administrator setups that block new user approvals. Fix both during stage one and the rest of the workflow holds.
Find out how iCustoms shortens the steps between document arrival and CHED submission. Watch a demo.
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