DevOps made software delivery faster.
But for a lot of teams, it also made delivery harder to understand.
Most engineering organizations now have a specialized tool for every part of the SDLC:
· Planning: Jira or Azure DevOps
· Code: GitHub or GitLab
· CI/CD: Jenkins, GitHub Actions, CircleCI, or GitLab CI
· Testing: TestRail or custom QA systems
· Docs: Confluence, Notion, Google Drive, or OneDrive
· ITSM: ServiceNow or Zendesk
· Approvals: Slack, Teams, or email
· Compliance: spreadsheets and audit folders
· Reporting: dashboards
Each tool solves a real problem. The issue is what happens between them.
When release context is scattered across disconnected systems, teams struggle to answer basic questions:
· What changed?
· Why did it change?
· Who approved it?
· What tests passed?
· Which risks were accepted?
· Was compliance validated?
· What evidence supports the release?
That is where modern DevOps starts to break down.
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