Our AI Phone Support Agent Is Live — Give It a Call When a caller presses 1 for support, here's what happens under the hood:
1. Asterisk hands the call to a Python AGI script
The caller speaks — Deepgram nova-2 transcribes the audio in real time
The transcript goes to Anthropic Claude, which generates a concise, context-aware response
OpenAI TTS synthesizes the reply and plays it back to the caller
Repeat until the issue is resolved — or escalated to a human
The AI handles activation guidance, plan questions, device compatibility, and general troubleshooting. When it can't help, it transfers to a live agent. After each escalation, it learns from the agent's handling of the call and gets better over time. No hold music. No phone trees. Just a conversation.
Try It Yourself
Call 877-692-4004 and press 1. You'll be speaking with our AI agent — live, no appointment needed.
---
Looking for Pilot Partners
If your business takes repetitive inbound support calls, we're looking for companies interested in piloting this kind of system. Drop a comment or reach out at bill@novatrope.us. for companies interested in piloting this kind of system. Drop a comment or reach out at
bill@novatrope.us.
Top comments (0)