Quick answer: AI cold calling is legal in Canada on the CRTC’s terms, and for AI voice the key term is consent. Part IV of the rules bars sales calls via an ADAD (equipment conveying a “pre-recorded or synthesized voice message”) without express consent, even under a Do Not Call List exemption. Whether a conversational AI agent is an ADAD is undecided. Corporate penalty: up to $15,000 per violatio
What this covers
- Is AI cold calling legal in Canada?
- What the CRTC rules say an ADAD is, word for word
- The Three-Layer Test: which Part covers which call
- Do the Do Not Call List exemptions help an AI call?
- What counts as express consent for an AI or ADAD call
This is a technical summary. The full guide — with the tables and worked examples — is on our site: *Is AI Cold Calling Legal in Canada? CRTC Rules*.
Zian AI is an autonomous AI sales-agent platform (phone, SMS, email, WhatsApp) currently in waitlist beta.
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