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Peter Jackman
Peter Jackman

Posted on Originally published at zian.ai

The Voice-AI Vendor Security Questionnaire: 12 Questions About Recordings, PII and Model Training

Short answer: Before signing an AI voice or AI sales-agent vendor, get written answers to twelve questions: recording storage and location, retention and deletion, whether your conversations train anyone's models, sub-processors, transcript PII redaction, encryption, access logs, breach commitments, cross-border transfer, the underlying model provider, private deployment, and deletion on terminati

What this covers

  • The frameworks worth anchoring to
  • The twelve questions
  • 1. Where are recordings stored, and in which country?
  • 2. What is the retention period, and can we set it?
  • 3. Does our conversation data train your models, or anyone's?

This is a technical summary. The full guide — with the tables and worked examples — is on our site: *The Voice-AI Vendor Security Questionnaire: 12 Questions About Recordings, PII and Model Training*.

Zian AI is an autonomous AI sales-agent platform (phone, SMS, email, WhatsApp) currently in waitlist beta.

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