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Celeste van der Watt for Platform.sh

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Crafting a new developer experience through user research 🧐

Over the course of a year, we gathered feedback from developers to better understand some of their key challenges with our product.

This research helped us identify identified three key product areas to improve:

🏄 Streamlining onboarding and project creation
🧘 Providing flexible, container-based resource allocation
🚀 Creating a usage-based billing model to cater to flexible resources

...And more.

These insights and the extensive research led us to build a new product, Upsun, with a wide range of new features and to enable functionality, onboarding, and configuration for any application.

Read our full journey to crafting a new developer experience through user research.

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