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From Backend to AI: Shipping a tiny support ticket classifier Series' Articles

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Cover image for Part 1: What We Built - A Tiny AI System for Support Ticket Classification

Prince Raj

Apr 16

Part 1: What We Built - A Tiny AI System for Support Ticket Classification

#ai #go #backend #machinelearning

5 min read

Cover image for Part 2: The Dataset - Labels, Heuristics, Synthetic Data, and Why AI Starts Before the Model

Prince Raj

Apr 17

Part 2: The Dataset - Labels, Heuristics, Synthetic Data, and Why AI Starts Before the Model

#ai #machinelearning #datascience #backend

5 min read

Cover image for Part 3: Turning Text Into Numbers - Bag of Words, Keywords, and Embeddings Without the Magic

Prince Raj

Apr 27

Part 3: Turning Text Into Numbers - Bag of Words, Keywords, and Embeddings Without the Magic

#ai #machinelearning #nlp #backend

5 min read