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From Backend to AI: Shipping a tiny support ticket classifier Series' Articles
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Part 1: What We Built - A Tiny AI System for Support Ticket Classification
Prince Raj
Prince Raj
Prince Raj
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Apr 16
Part 1: What We Built - A Tiny AI System for Support Ticket Classification
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5 min read
Part 2: The Dataset - Labels, Heuristics, Synthetic Data, and Why AI Starts Before the Model
Prince Raj
Prince Raj
Prince Raj
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Apr 17
Part 2: The Dataset - Labels, Heuristics, Synthetic Data, and Why AI Starts Before the Model
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5 min read
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