There is one moment that every QA knows well… you are testing, and something behaves differently than expected. Suddenly, you’re staring at a bug that wasn’t supposed to exist. That first moment — those first five minutes of investigation — can determine whether you uncover the root cause quickly or get lost and waste time.
Bug investigation isn’t about panicking, guessing, or immediately running to create a ticket. The first few minutes are about gathering clarity, removing the unnecessary details, determining the cause, and understanding the behavior before it slips away. If you use these moments well, the rest of the investigation becomes faster, much more accurate, and you will save a lot of time.
Read the full blog post on my blog: https://qalogy.com/the-first-5-minutes-of-bug-investigation-how-to-do-it-right/
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