🚀 Building a Laravel Support Ticket System – My Developer Journey

Hey Devs! 👋
I’m Saimoom, a Laravel developer from Bangladesh 🇧🇩, and I recently started building a Support Ticket System using Laravel. This is a personal project I’m working on to solve a real-world problem and sharpen my full-stack development skills.

🎯 Why I’m Building This
Most support ticket systems on the market are either:
💸 Too expensive
😕 Too complex for small teams
🔒 Not customizable for developers
So I decided to build my own: a simple, efficient, and affordable Laravel-based solution focused on performance and usability.

🛠️ Tech Stack

• Laravel 12
• Blade + Bootstrap 5
• AJAX (jQuery) – for login and ticket submission without page reload
• MySQL

Optional features coming: Laravel Reverb, Livewire/Alpine for interactivity

✨ Features I'm Building

• Responsive UI (design ready!)
• GitHub-style AJAX login page
• Role-based access (admin, support, customer)
• Ticket create, update, reply system
• Email notifications
• Dark mode (just for fun 😄)

🔍 What’s Next?

• 1. Add ticket creation flow
• 2. Setup admin dashboard
• 3. Clean user profile management
• 4. Open-source the code!