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Takahiro Fukushima
Takahiro Fukushima

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As a matter of fact AWS Chatbot uses us-east-2 region

Hi, I'm Tak.

Today's point is AWS Chatbot.
It's trouble that I use AWS Chatbot.

There is AWS Chatbot in global region.
It is written AWS document.
I think too.

When I use AWS Chatbot, It happen Error.
Then I watch Error message, Message says "to use us-east-2".

I said "Why?"
So I research it.

One of the reasons is regional restrictions.
I can not use us-east-2 region.

Second of the reasons is this document link.

For example, the policy below allows AWS Chatbot in us-east-2 but denies other services by using a NotAction element.

https://docs.aws.amazon.com/chatbot/latest/adminguide/chatbot-troubleshooting.html#:~:text=across%20your%20account.-,I%20get%20AccessDenied%20or%20permissions%20errors.,-I%20get%20an

I allow us-east-2, so I use AWS Chatbot.

But Why?

I guess AWS Chatbot use resources in us-east-2 region.

You use AWS Chatbot, Be careful regional restrictions.

Top comments (1)

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rdarrylr profile image
Darryl Ruggles

I had the exact same problem. If I don’t have access to us-east-2 then chatbox will not work even though it’s a “global service”.

Normally i don’t allow access to all regions in my account and us-east-2 is one of those not allowed so I can’t use chatbox.

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